Director, Learning Products

Fidelity Investments • Durham, NC

1d • Onsite

About The Position

As the Director, Learning Products for Fidelity Brokerage, you will lead the design, development, and delivery of innovative learning solutions that empower associates to thrive in a rapidly evolving environment. This role is critical to advancing Fidelity Brokerage’s shift toward a more product-oriented approach to learning and performance outcomes! The Director, Learning Products serves as the product owner for a portfolio of innovative learning solutions supporting Fidelity Brokerage. This role is responsible for translating business strategy into impactful learning experiences, leading a team of learning designers, and driving the exploration, implementation, and evaluation of emerging learning design experiences and technologies.

Requirements

• Exceptional communication and collaboration skills across creative, technical, and business teams.
• Strong analytical mindset; comfortable using data to drive decisions and measure impact.
• Strong organizational and interpersonal skills for strategic discussions and stakeholder alignment.
• Solid understanding of user experience principles and content design.
• Ability to operate in a developing model, helping define ways of working, decision rights and measures of success.
• Ability to balance multiple workstreams and dependencies while focusing on outcomes.
• Comfort with ambiguity and making thoughtful trade-offs between user needs, business goals, and technical constraints.
• Passion for creating meaningful, consumer-facing learning experiences.
• Master’s degree preferred or bachelor’s degree with equivalent work experience in business, education, or organizational development.
• 10 years in strategic learning solutions; professional services or consulting preferred.
• Product management or user experience design knowledge preferred.
• Proven ability to lead large, complex, multi-team initiatives with diverse stakeholders.

Responsibilities

• Lead the design, development, and delivery of innovative learning solutions.
• Translate business strategy into impactful learning experiences.
• Lead a team of learning designers.
• Drive the exploration, implementation, and evaluation of emerging learning design experiences and technologies.
• Serve as the product owner for a portfolio of innovative learning solutions supporting Fidelity Brokerage.

What This Job Offers

• Job Type: Full-time
• Career Level: Director