Director, Learning Enablement & Consulting
About The Position
The Colleague Experience Group (CEG) is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. CEG’s vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best. The Director, Learning Enablement & Consulting sits within the Leadership & Learning team in the Colleague Experience Group (CEG) and serves as the central enablement function for both the Leadership & Learning team and the broader enterprise Amex U ecosystem. This role serves as the primary point of contact for learning consultation, partnering with Business Leaders, Business Unit Learning teams, Colleague Strategic Partners (CSPs), and CEG stakeholders to understand organizational capability needs and connect them with the most effective learning solutions. The role helps shape the strategic direction of the Leadership & Learning portfolio by identifying enterprise opportunities that drive measurable impact, maximizing enterprise learning investments by leveraging existing solutions, reducing duplication, and ensuring learning priorities align with business strategy. In addition to enterprise consulting, the Director enables the Leadership & Learning team through portfolio coordination, roadmap management, communications, and operating rhythms that drive alignment and execution across the function. The role also leads learning governance, establishing enterprise standards, facilitating governance forums, overseeing the AEMP18 learning vetting process, and continuously evolving the operating model that supports a connected, scalable learning ecosystem.
Requirements
- Partnering with Business Leaders, Business Unit Learning teams, Colleague Strategic Partners (CSPs), and CEG stakeholders
- Understanding organizational capability needs
- Connecting organizational capability needs with effective learning solutions
- Identifying enterprise opportunities that drive measurable impact
- Maximizing enterprise learning investments by leveraging existing solutions
- Reducing duplication
- Ensuring learning priorities align with business strategy
- Portfolio coordination
- Roadmap management
- Communications
- Operating rhythms that drive alignment and execution across the function
- Establishing enterprise standards
- Facilitating governance forums
- Overseeing the AEMP18 learning vetting process
- Continuously evolving the operating model that supports a connected, scalable learning ecosystem
Responsibilities
- Serves as the primary point of contact for learning consultation, partnering with Business Leaders, Business Unit Learning teams, Colleague Strategic Partners (CSPs), and CEG stakeholders to understand organizational capability needs and connect them with the most effective learning solutions.
- Helps shape the strategic direction of the Leadership & Learning portfolio by identifying enterprise opportunities that drive measurable impact.
- Maximizes enterprise learning investments by leveraging existing solutions and reducing duplication.
- Ensures learning priorities align with business strategy.
- Enables the Leadership & Learning team through portfolio coordination, roadmap management, communications, and operating rhythms that drive alignment and execution across the function.
- Leads learning governance, establishing enterprise standards, facilitating governance forums, overseeing the AEMP18 learning vetting process, and continuously evolving the operating model that supports a connected, scalable learning ecosystem.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
