Director, Learning & Development
About The Position
The Director, Learning & Development leads execution of FIRST's global learning strategy by designing and delivering programs that build organizational capability, strengthen leadership effectiveness, and support employee growth. The role partners with business leaders and People & Culture to identify development needs, implement scalable learning solutions, and foster a culture of continuous learning. It also contributes to enterprise talent management initiatives, including career development, succession planning, and leadership pipeline readiness, to ensure the organization is equipped for future needs. The Director leads the evolution of the learning roadmap across leadership development, professional development, onboarding, compliance, and commercial capability. The role oversees enterprise learning programs, the annual Learning & Development budget, program evaluation and metrics, learning technologies, and external vendor relationships. It also leads and develops the global Learning & Development team and provides expertise to leaders on learning and employee capability building. This is a hybrid role based in New York. The successful candidate must live in the New York tri-state area and be able to work in the office. Travel is required 10–20%.
Requirements
- 10 or more years of progressive Learning & Development experience.
- 5 or more years leading Learning & Development teams.
- Experience designing and implementing enterprise learning strategies in a global organization.
- Experience partnering with senior business leaders to identify capability gaps and deliver business-focused learning solutions.
- Experience managing learning technologies, vendors, and budgets.
- Experience leading leadership development and organizational capability initiatives.
- Strategic thinking and strong execution capability.
- Leadership and people development skills.
- Organizational development and change management skills.
- Stakeholder management and influencing skills.
- Executive communication and presentation skills.
- Knowledge of learning strategy, instructional design, and adult learning principles.
- Data-driven decision-making and program evaluation skills.
- Budget and vendor management skills.
- Knowledge of learning technology and digital learning platforms.
- Commercial awareness and business acumen.
- Ability to lead through change in a fast-paced global environment.
- Must live in the New York tri-state area and be able to go into the office.
- Ability to travel 10–20%.
Nice To Haves
- Bachelor's degree preferred.
Responsibilities
- Lead the execution and continuous evolution of FIRST's global Learning & Development strategy, aligning it with business priorities and People & Culture objectives.
- Partner with business leaders and People Business Partners to identify capability gaps and develop solutions that support organizational performance and employee growth.
- Develop and maintain a global learning roadmap covering leadership development, professional development, onboarding, compliance, and commercial capability.
- Support enterprise talent management through career development, succession planning, leadership readiness, and internal mobility initiatives.
- Promote a culture of continuous learning and evaluate emerging learning methodologies, technologies, and industry practices.
- Ensure learning programs are scalable, inclusive, and adaptable across global regions while remaining consistent with FIRST's culture and values.
- Lead the design, implementation, and continuous improvement of enterprise learning programs.
- Oversee the annual Learning & Development budget and allocate resources responsibly.
- Establish metrics to evaluate learning effectiveness and use data and business outcomes to drive improvements.
- Monitor organizational capability needs and develop learning initiatives for current and future business requirements.
- Ensure leadership development, onboarding, and employee development programs are delivered effectively and consistently.
- Manage the learning technology ecosystem and external vendor relationships.
- Develop learning and enablement solutions that support organizational change and adoption.
- Lead, coach, and develop the global Learning & Development team.
- Build partnerships with business leaders and collaborate with Talent Acquisition and People Business Partners on talent development, succession planning, and internal mobility.
- Ensure learning experiences accommodate diverse learning styles, cultures, and regional requirements.
- Manage relationships with external learning providers, facilitators, and consultants.
- Advise leaders on learning, leadership development, and employee capability building.
Benefits
- Medical, dental, and vision coverage, including an optional high deductible health plan with a health savings account.
- 401(k).
- Five flexible spending account options.
- Generous paid time off allowance.
- Employee Assistance Program.
- Life, disability, and pet coverages.
- Wellness stipend.
- Mobile phone allowance.
- Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo, and other services.
- Aura Identity Theft Protection.
- Discretionary annual bonus structure.
- Potential opportunities to work on projects across different locations.
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What This Job Offers
Job Type
Full-time
Career Level
Director
