ViiV Healthcare (GSK) Director, Learning & Development, Field Reimbursement (FRM)

GSK•Durham, NC

3d•Hybrid

About The Position

ViiV Healthcare is a global specialty HIV company dedicated to researching and delivering new medicines for people living with, and at risk of, HIV. The company is mission-driven, aiming to be a trusted partner in HIV care through education and treatment. ViiV takes a holistic approach, developing community programs and improving access to care, with the ultimate goal of eradicating HIV/AIDS. The organization has a history of delivering breakthroughs that have made HIV a manageable condition and offers the largest portfolio of HIV medicines. The work culture is described as fast-paced, diverse, inclusive, competitive, and caring, fostering a sense of belonging and encouraging employees to bring their best. This role is particularly exciting as ViiV evaluates novel approaches to HIV treatment and prevention. The Director, Learning & Development, Field Reimbursement (FRM) will lead training for the US FRM team, including developing and executing onboarding and sustainment training programs, and consulting with brand trainers. This role offers an opportunity to contribute to ViiV Healthcare's mission to reduce the impact of HIV. The position is based in Durham, NC, with potential for relocation assistance.

Requirements

Bachelor’s Degree
Experience in Field Reimbursement, including long-acting injectables, within the Pharmaceutical Industry
Experience in Specialty Pharmaceutical and Buy & Bill account management principles and execution
Personal engagement, project management and presentation skills

Nice To Haves

Training Experience
Demonstrated knowledge of adult learning principles and how best to design training plans to optimize learning, retention, and application
Leadership Experience
MBA or graduate degree
Experience in developing training plans to pull through reimbursement skills and concepts to maximize organizational and representative impact
Proven experience and acumen in coaching and motivating others
Experience developing and delivering training plans for injectable specialty products in the pharmaceutical industry
Proven success actively participating and leading in matrix team environments
Working knowledge of HIV disease state and products
High level demonstration of leadership behaviors, excellent strategic thinking and interpersonal skills
Proven formal and informal communication skills, with the ability to communicate and present effectively to large groups and leaders

Responsibilities

Develop and embed robust, industry-leading field reimbursement training curricula to support current promoted brands.
Partner across FRM team to develop and deliver training consistent with brand strategy that prepares the reimbursement team to deliver on appropriate needs of their customers and patients.
Understand the intricacies of the customer experiences within different accounts to infuse field reimbursement training with healthcare provider needs and insights.
Design customized training that connects reimbursement behaviors with application of knowledge and skills to optimize insights and maximize effectiveness of reimbursement team.
Influence, connect, and lead across a matrix of stakeholders to ensure that the training is aligned, optimized, and reflects appropriate ways of working.
Create training materials from initiation to approval, following the appropriate approval process.
Optimize training across appropriate platforms (both virtual and face to face) utilizing adult learning principles.
Manage external partner relationships.
Maintain appropriate and accurate records of training.