Director, Last Mile Transportation (Remote)

Office Depot•Boca Raton, FL

4d•Remote

About The Position

The Director, Last Mile Transportation, owns end-to-end processes for the delivery of customer orders. This leader is responsible for ODP’s private delivery fleet and strategic national/regional carrier contracts, including, but not limited to, carrier management, routing/allocation, fleet management, and corresponding P&L ownership. The Director, Last Mile Transportation, will blend, setting strategic direction with innovative solutions to existing problems and tactical execution through their team. This leader has strong analytical, problem-solving, and negotiation skills.

Requirements

Bachelor's degree or equivalent experience
Area of Study: Business Management, Supply Chain, Logistics, Transportation, or related disciplines
10+ years of experience
Experience in Retail distribution operations, fleet or carrier management, P&L ownership, service and operating metrics, project implementation management (outsourcing, new business, etc.)
Asset-based management
Familiarity with DOT, FMCSA, etc.
Microsoft Office, including PowerBI or other analytics tools
Transportation software (e.g. Solera, mapping software, etc.)
Familiarity with mobile package delivery applications
Ability to manage and motivate others
Excellent communication and negotiation skills
Proven decision-making capabilities
Knowledge of last mile transportation and warehouse operations and procedures
Exceptional leadership and interpersonal skills
High attention to detail
Ability to build relationships, establish trust, and maintain creditability with internal and external stakeholders
Deep understanding of the Transportation industry
Experience managing annual P&Ls of at least $100M

Nice To Haves

Commitment to safety and the well-being of coworkers and customers
Pursues excellence through regular evaluation
Effective communicator and collaborator
Inspirational leader of others
Attentive and dedicated to the customer experience
Analytical mindset
Experience with FMCs or internal asset-based management teams

Responsibilities

Lead, coach, and develop a high-performing Last Mile Transportation Team to achieve operational excellence, while ensuring compliance with all Supply Chain SOPs and safety standards.
Set clear goals, monitor performance, meet or exceed all delivery service metrics, and provide regular feedback and training.
Comprehensively manage the Last Mile Transportation P&L.
Own the KPI framework across 3P and Private Fleet (e.g. on-time, cost per mile/carton/stop, utilization, damage rates).
Drive accountability through regular business reviews and escalation paths when carriers miss thresholds.
Establish continuous improvement activities to drive P&L optimization through new solutions, cost-out initiatives, and other positive ROI activities.
Translate volume forecasts into carrier capacity requirements and fleet sizing.
Identify network gaps before they become service failures or market exposures.
Partner with Supply Chain, Finance, Technology, and Sales to improve SLAs and provide the most optimal and cost-efficient customer experience.
Promote and enforce a culture of safety, ensuring compliance with all safety regulations and company policies.
Conduct regular safety audits and provide ongoing training for coworkers.