Director Laboratory Services

American Addiction Centers•Winston-Salem, NC

1d•Onsite

About The Position

Responsible for laboratory operations in defined hospitals and clinics within the Advocate Health enterprise. Directs the implementation of enterprise laboratory strategies and standards through close collaboration with other enterprise leaders. Provides administrative leadership and acts as the Lab Liaison, maintaining strong collaboration and relationships with Hospital Administration and other applicable business partners, to align with corporate strategies, initiatives, process, and procedures. Ensures peak laboratory operations by driving optimization of resources, financial performance, growth, safety, teammate engagement, and quality in achieving Advocate Health goals and objectives including planning, monitoring, and implementing laboratory operations in a cost effective, quality and service-oriented manner. The role collaborates with pathologists and clinical/hospital service area Administrative Leadership to ensure laboratory services effectively support the enterprise's clinical and safety initiatives, aligning with corporate strategies, initiatives, process, and procedures. This includes acting as a liaison between hospital administration and laboratory leadership. The Director creates, plans and actively participates in projects to meet strategic initiatives including implementation and development of quantitative outcomes. They are also responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

Requirements

Medical Laboratory Scientist (MLS) certification issued by the American Society for Clinical Pathology Board of Certification (ASCP (American Society for Clinical Pathology) BOC), or Medical Technologist (MT) certification issued by the American Society for Clinical Pathology (ASCP) or equivalent accrediting agency.
Bachelor's Degree in Clinical Laboratory Sciences, Medical Technology or related field.
Typically requires 5 years of experience in technical laboratory services and operations, including 3 years of leadership experience in management of staff, budgets, and multiple laboratory functions.
Demonstrated leadership skills including project management, decision making, delegation, team building, customer service, and conflict resolution.
Ability to grow leaders through coaching, guidance, and development planning.
Advanced knowledge of regulatory compliance, accrediting and licensing agency requirements.
Current knowledge of medical and technical advancements to plan for future growth and development.
Intermediate computer skills including knowledge and experience with laboratory information systems.
Excellent organization and communication skills.

Responsibilities

Collaborates with pathologists and clinical/hospital service area Administrative Leadership, which may include Nursing, Infection Control, HR, Patient Safety, Quality, ED services, Outpatient Services, to ensure laboratory services effectively support the enterprise's clinical and safety initiatives.
Aligns with corporate strategies, initiatives, process, and procedures. including acting as a liaison between hospital administration and laboratory leadership.
Creates, plans and actively participates in projects to meet strategic initiatives including implementation and development of quantitative outcomes.
Develops, implements, and monitors budget compliance.
Analyzes laboratory fiscal needs, and departmental performance and takes action to address variances.
Proposes Operating and Capital budgets and controls expenditures within approved budget objectives.
Identifies, develops, and implements performance improvement processes to optimize teammate engagement, and physician and patient satisfaction.
Develops and directs implementation of standards and systems to enhance quality, consistency, efficiency, and timeliness in areas of responsibility.
Fosters innovation to support both current and future needs.
Ensures all operations and policies are in accordance with all local, state, and federal laws, regulations, and accreditation requirements including Clinical Laboratories Improvement Act, College of American Pathologists, Occupational Safety and Health Administration, Food and Drug Administration, Joint Commission, and other applicable regulatory and accrediting agencies.
Develops processes to ensure continual inspection readiness.
Accountable for the accuracy of test results, efficient operations, proper staffing levels, and resource utilization., which may include quality indicators to ensure the accuracy of processes and test results, and to meet quality and service goals.
Designs and directs the work of the assigned area(s) of responsibility.
Selects, coaches, and develops teams, setting objectives that align with organizational strategy to inspire and motivate the teams.
Manages organizational talent through performance management, succession planning, and development.
Designs and directs processes by which team and individual performance are recognized, feedback is consistently delivered, and performance is systematically improved.
Develops and/or recommends operating and capital budgets and controls expenditures within approved budget objectives.
Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program