About The Position

The Director, BioPharma Services Laboratory Operations provides strategic and operational leadership, ensuring world-class execution across quality, compliance, and scientific delivery. This role is critical to advancing the BioPharma Services business through strong regulatory stewardship, operational excellence, and the successful integration of new technologies. The Director will set the vision and direction for the laboratory, cultivate a culture of quality and accountability, and work cross-functionally to align laboratory capabilities with business priorities. A key responsibility is also transferring new technologies into the lab, enabling innovation and expanding service offerings to meet evolving client and market needs.

Requirements

  • Bachelor’s degree required
  • Five (5) years’ experience managing clinical laboratory operations
  • Broad knowledge of business operations
  • In-depth knowledge of regulatory requirements
  • Ability to foster team building; mutual respect; Associate development; problem solving abilities; budget and fiscal responsibility
  • Ability to partner directly with department managers to assist in meeting business needs
  • Superior collaboration and organizational development skills
  • Exceptional leadership skills
  • Willing to work outside normal business hours as job dictates

Nice To Haves

  • Additional academic training (i.e. MA/MS) a plus

Responsibilities

  • Manage operations for all phases of the laboratory process (preanalytical, analytical, post analytical)
  • Work effectively with Project Management, Data Management, Business Development and other associated groups to meet client needs and timelines
  • Support client and internal audit processes by providing information, expertise and appropriate and on-time responses to audit facilitation and findings as applicable
  • Support Company’s quality improvement program and ensure quality systems are implemented, maintained and monitored to remain compliant with regulatory and accrediting agencies
  • Successfully and positively communicate the philosophies, goals and objectives of the company to employees
  • Work with Viracor Eurofins, Inc., and R&D to develop and support validation and introduction of new technologies for clinical trials
  • Develop and implement technical and administrative policies and procedures
  • Direct the laboratory staff’s educational and training programs
  • Participate in the budget process and monitor department budget to meet financial goals of the business
  • Demonstrate effective teamwork skills by sharing information and encouraging input from others
  • Maintain technical superior staff through ongoing training, development of department employees, proper recruitment/hiring of new employees and employee termination when appropriate
  • Conduct regularly scheduled staff meetings and provide regular communication
  • Provide guidance and strategic direction for the overall growth of the department
  • Demonstrate ability to manage conflicts and issues regarding matters of significance
  • Demonstrate ability to make hiring and termination decisions
  • Utilize strong network of contacts both inside and outside the Company
  • Employ sufficient number of properly qualified lab personnel to meet growing test volumes at Viracor Eurofins BioPharma Services
  • Represent department and the organization favorably and in accordance with established Company standards and associate attributes

Benefits

  • Comprehensive medical coverage
  • Dental options
  • Vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation
  • Paid holidays
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