Assistant Director, Clinical Laboratory Operations
About The Position
Oversees daily operational activities for areas of responsibility: Coordinates the operations and workflow of the lab to achieve turn-around-time goals and satisfy client and pathologist needs Disseminates information to staff as necessary to maintain effective and safe practices Serves as a resource for complex technical and operational problem solving Oversees testing and laboratory functions according to SOPs and job specifications Ensures computer and middleware needs for each section are optimized to automate and integrate laboratory information systems with our processes Sets goals for workload and staffing for each area of responsibility in coordination with the Laboratory Medical Director and Director of Administration Works closely with the IT, Sales & Marketing, Pathologists, Laboratory Medical Director, Director of Administration, and Clients to successfully on-board new clients Participates in all meetings and prepares materials as required Organizes workforce: provides position descriptions and licensing requirements; determines appropriate FTE modeling; manages overtime; Collaborate with the Laboratory Medical Director and Director of Administration to provide financial management: Establish an annual budget and financial management of the laboratory, including those for operations, administration, and sales and marketing Monitors budget targets and provides the Directors with reports; formulates plans to modify UFHPL operations as needed to meet budget targets Assists sections in determining requests for equipment acquisitions Ensures a cost analysis is performed on all new or updated tests Provides a review and recommendations for updates on CPT/billing codes annually Develops business plans and pro forma for new testing or investments Responsible for maintaining a qualified staff: Achieves cross training and teamwork to minimize staffing needs and increase efficiency Ensures that all lab sections create and maintain a staffing schedule to cover all tasks required for laboratory operations on a daily basis Assists in recruiting students from medical technology programs and the laboratory community Cultivates a culture of trust and teamwork throughout the lab Ensures all staff have been trained and demonstrate competency Maintains transparent and clear communications with staff to better anticipate and avoid problems that could affect a technologist’s desire to remain in the position Leads the Section Supervisors: Provides oversight in assessing staff productivity data to monitor staffing and productivity Effectively uses and role models current leadership techniques and theories, encourages decision-making skills development of Supervisors and staff, and provides insight and leadership in complex situations Coaches Section Supervisors on interviewing candidates and selecting new employees based on qualifications and interpersonal skills that would fit the position Teaches Section Supervisors to evaluate personnel and give feedback in order to better achieve laboratory goals and provide opportunities for professional growth Provides oversight in the absence of a Section Supervisor, including for the Student Health Care Center Lab Provides direction for Quality Control/Quality Assurance/Quality Improvement Ensures variances, errors and problems are tracked and corrective action is implemented to develop a culture of accountability and patient and staff safety Works with the Quality Coordinator to review monthly quality control and assurance program reports and incidents Coaches Section Supervisors on appropriate quality assurance for each section Promotes the laboratory’s continuous improvement program
Requirements
- Master’s degree in an appropriate area and two years of relevant experience; or a bachelor’s degree in an appropriate area and four years of relevant experience.
Nice To Haves
- Licensed Clinical Laboratory Personnel
- Experience with laboratory information systems and Lean/Six Sigma and process improvement.
Responsibilities
- Oversees daily operational activities for areas of responsibility
- Collaborate with the Laboratory Medical Director and Director of Administration to provide financial management
- Responsible for maintaining a qualified staff
- Leads the Section Supervisors
- Provides direction for Quality Control/Quality Assurance/Quality Improvement
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What This Job Offers
Job Type
Full-time
Career Level
Director
