Director, Labor Relations

QXO • San Jose, CA

7d • Remote

About The Position

The Director of Labor Relations leads the organization’s employee relations and labor strategy, with a particular focus on union campaign preparedness, labor relations risk mitigation, and positive employee engagement. This role partners closely with HR, Legal, Operations, and senior leadership to ensure consistent, compliant, and proactive employee relations practices across the enterprise. The ideal candidate brings deep experience managing union campaigns, advising leaders during organizing activity, and developing long-term labor relations strategies, while maintaining a strong commitment to fair, respectful, and lawful people practices.

Requirements

• Bachelor’s degree in Human Resources, Labor Relations, Business Administration, Law, or a related field.
• 8–12+ years of progressive experience in labor relations, with demonstrated experience managing labor or organizing campaigns.
• Proven experience leading collective bargaining negotiations and labor strategy development.
• Strong knowledge of labor and employment laws (e.g., NLRA, FLSA, state labor laws).
• Exceptional communication, negotiation, and stakeholder management skills.

Nice To Haves

• Master’s degree or Juris Doctor (JD).
• Experience in highly regulated or union-dense environments (e.g., manufacturing, transportation, healthcare, logistics).
• Experience partnering with executive leadership and boards on labor strategy.
• Familiarity with change management and workforce communications strategies.

Responsibilities

• Develop and implement a comprehensive labor relations strategy aligned with organizational goals.
• Serve as the primary point of contact for labor relations matters, including union leadership and external labor counsel.
• Advise executive leadership on labor risks, workforce trends, and collective bargaining strategies.
• Monitor and interpret federal, state, and local labor laws to ensure ongoing compliance.
• Lead and manage labor-related campaigns, including union organizing campaigns, contract campaigns, and workforce engagement initiatives.
• Design and execute campaign strategies that include messaging, stakeholder alignment, timeline management, and risk mitigation.
• Partner with internal communications, HR, legal, and operations teams to ensure consistent and compliant campaign execution.
• Analyze campaign effectiveness and adjust strategies based on real-time developments and data insights.
• Lead or support collective bargaining negotiations, including preparation of proposals, costing, and negotiation strategy.
• Oversee grievance administration, arbitration preparation, and dispute resolution processes.
• Ensure consistent application of collective bargaining agreements and labor policies across the organization.
• Build strong relationships with operational leaders to support effective labor relations at all levels.
• Train managers and leaders on labor relations best practices, lawful communications, and campaign readiness.
• Support proactive employee engagement initiatives to address workforce concerns and reduce labor-related risks.
• Identify, assess, and mitigate labor relations risks, including unfair labor practice exposure.
• Coordinate with legal counsel on investigations, hearings, and regulatory matters as needed.
• Maintain documentation and reporting related to labor relations activities and campaigns.

Benefits

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Director