Director of Business Support and Planning Section

Texas Health & Human Services Commission • Austin, TX

1d • $8,488 - $12,500 • Onsite

About The Position

The Director IV serves as the Director of the Business Support and Planning (BSP) Section within the DSHS Operations Division. The Director reports to the Deputy Commissioner for Operations (DCO) and performs highly advanced senior-level managerial work overseeing the BSP Section. Duties include overseeing all staffing, budgets, programs, policies, procedures, and strategic planning for the section, as well as the coordination of human resources and workforce services the Health and Human Services provides for DSHS, including human resources, payroll, time, labor and leave, learning resources and training, and civil rights. This position must be able to build and maintain strong working relationships with internal teams and external partners. The position is generally supervised but allows significant independence and judgment. To fulfill these responsibilities, the Director may need to work additional hours to meet deadlines and ensure the agency’s mission is accomplished.

Requirements

• Knowledge of principles and practices of public administration and management; principles and best practices of project management; principles of program planning and implementation; department mission, programs and operations; quality improvement or quality assurance initiatives; Texas legislative process & public accountability systems; strategic planning, budget management, human resource management (laws, policies and procedures), project management and conflict resolution; principles of leadership & how to effectively interact with various leadership styles.
• Skill in training and using a multitude of strategies to develop skills, knowledge, & abilities of staff; written and oral communication; communication and public speaking; conducting presentations to diverse groups; working collaboratively with diverse groups; facilitating and conducting high-level meetings; use of electronic data and/or word processing equipment and software; marketing, negotiating and conflict resolution; developing and implementing strategic plans and procedures; organizing and prioritizing workload and meeting deadlines for simultaneous tasks; managing multiple and competing priorities; identifying problems, evaluating alternatives, and negotiating and implementing solutions; and completing high-level projects working for or at a director-level.
• Ability to direct & organize program activities; establish goals & objectives; plan, assign, and evaluate the work of others; effectively manage & motivate staff; establish effective working relationships at all levels of an organization, agencies, providers, stakeholders and elected officials; make timely & effective decisions; develop & implement effective customer service systems; understand & align operations & support strategies according to business needs; interpret data and develop effective operating procedures; organize and present information effectively, orally and written; lead in environment change; work independently.
• Graduation from an accredited four-year college or university with major coursework in human resources, business or public administration, or a related field. Relevant experience may be substituted for education on a year-for-year basis.
• At least 5 years of experience managing or overseeing HR or workforce functions within an organization. Managing HR or workforce functions within a Texas state agency preferred.
• Experience overseeing and implementing company or agencywide initiatives.

Responsibilities

• Oversees, plans, and directs activities of the of the Business Support and Planning (BSP) Section in accordance with the division’s overall strategic plan and management philosophy. This includes managing all staffing, budgets, programming, policies, procedures, and strategic planning for the section.
• Represents DSHS or the Deputy Commissioner for Operations as needed by making presentations, providing information and testimony. Serves as agency liaison with varies HHSC departments. Oversees the coordination of services provided to DSHS by the Health and Human Services Commission (HHSC). Services include HR, legal, civil rights Payroll and Time, Labor and Leave, Learning Resource Network, and the Centralized Accounting and Payroll/Personnel System. Works with the HHSC partners to build relationships to enable and implement solutions. Works collaboratively with these and other stakeholders on work groups, representing DSHS perspective. Reviews the results of relevant audits and provides guidance and recommendations on implementing improvements.
• Sets standards and expectations regarding service and support for agency programs as it relates to business and workforce development. Meets with programs to understand their needs and developments tools, guidance and programming to support the agency.
• Provides leadership and direction to section staff and performs management and administrative duties. Establishes goals and objectives for the section and establishes techniques to evaluate the Section's activities and measures progress in meeting goals. Reviews and approves budget and revisions, new hires, and provides performance feedback to staff. Ensure staff have necessary training and professional development.
• Performs additional responsibilities as assigned, which may include active participation or assistance in fulfilling the agency’s requirements for disaster response, recovery efforts, or Continuity of Operations (COOP) activation. Such involvement may necessitate assignment to an alternative shift schedule or location.

Benefits

• insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS)

What This Job Offers

• Job Type: Full-time
• Career Level: Director