Director, IT & Security

Tonal•Austin, TX

6d•$178,000 - $220,000

About The Position

Tonal is seeking a Director of IT & Security to oversee the IT and security functions end-to-end. This role requires a start-up mentality, comfortable with fast-paced, lean environments while maintaining strong security and compliance discipline, especially given the company's expansion into healthcare and clinical applications. The Director will have high-level privileges across sensitive systems and direct accountability for IT and security outcomes company-wide, reporting to the VP of Business Technology.

Requirements

10+ years in IT and security leadership, with full functional ownership and experience across identity and access management, endpoint security, SaaS administration, network infrastructure, and security program management.
Hands-on HIPAA compliance implementation experience, beyond writing policies.
Track record of building a security program from the ground up: policy, penetration testing, and real incident response.
Broad expertise across identity and access management, endpoint security, SaaS administration, and network infrastructure.
Equally comfortable configuring technical systems and presenting security risk to executive leadership.
A start-up mindset: thrives in fast-moving, resource-constrained environments without cutting corners on security.
Proven ability to prioritize with a lean team and limited budget, with outcomes to show for it.
Experience managing a large SaaS portfolio, including contract renewals, vendor negotiation, and license governance.
Strong people leadership skills, setting clear expectations and developing team members.
High standards of trust, integrity, and discretion, given access to the company's most sensitive systems.

Nice To Haves

HIPAA compliance roll-out and execution, owning the technical controls end-to-end.
Experience with SOC 2 Type II, NIST CSF, or HITRUST in a hands-on implementation capacity.
Background in healthcare technology, digital health, or clinical-grade software environments.

Responsibilities

Own end-to-end IT operations, including device lifecycle, onboarding/offboarding, SaaS administration, identity and access management, help desk, and office infrastructure across all locations.
Lead the technical controls side of Tonal's HIPAA compliance program, implementing safeguards required by the HIPAA Security Rule and HITECH Act (encryption, SIEM, MDM/EDR, role-based access).
Own and execute Tonal's security program: penetration testing remediation, security policy, tabletop exercises, vendor security reviews, and incident response.
Govern Tonal's AI tool ecosystem, including licensing, spend, API key governance, corporate AI policy, and DLP and prompt injection protections. Drive AI training and best practices across the organization.
Administer Tonal's SaaS portfolio, owning contract renewals, license optimization, and vendor negotiations across critical platforms.
Drive automation and identity governance maturity, including Okta Identity Governance, expanding SCIM-based provisioning, building & enforcing RBAC frameworks, and driving workflow automation and system integration.
Lead and grow the IT & Security team, managing engineers and administrators, overseeing the virtual CISO engagement, owning the budget and aligning org structure to Tonal’s needs.
Own IT documentation and process improvement, maintaining runbooks and closing gaps in onboarding, offboarding, and incident response, and driving overall automation.
Manage global physical infrastructure — networking, Wi-Fi, AV, and physical access — across a distributed, multi-office footprint.
Serve as a trusted operator on Tonal's most sensitive matters, from executive access provisioning to security incidents and legal holds.
Report regularly to senior leadership and the C-suite, translating IT & Security roadmap priorities, progress, technical risk and incident management into clear, actionable narratives.