Director, IT Network and Infrastructure

Southwest Schools•Houston, TX

20h

About The Position

The Director of IT Network & Infrastructure leads the strategic planning, development, and management of the district’s technology infrastructure to support both academic and operational goals. This role is responsible for designing and maintaining secure, scalable, and future-ready systems—including networks, devices, and digital platforms—while ensuring equitable access to technology across all schools. The Director oversees IT support operations, device lifecycle management, cybersecurity, and systems integration, fostering collaboration across departments to ensure that infrastructure decisions enhance teaching, learning, and administrative efficiency.

Requirements

Bachelor's degree preferred.
Experience working with diverse student populations, parents, and other stakeholders
Ability to adjust the eye to bring an object into focus; judge distance (close and distant); reach with arms extended and use hands to manipulate the keyboard, smart board and other classroom technology.
Ability to lift/carry up to 25 pounds, including but not limited to books, paper, and instructional materials/supplies.
This position requires frequent standing, walking, sitting, bending, kneeling, and/or the ability to be mobile.
Ability to travel throughout the district and city as needed by means of personal/private or public transportation in compliance with the state's department of motor vehicle and/or public transportation laws.
Ability to build and sustain positive, collaborative relationships both internally and externally
Knowledge of federal, state and local educational goals and objectives
Knowledge of statutory and regulatory requirements in area of responsibility
Ability to interpret laws, rules, and policies
Ability to supervise people
Ability to plan and present information to a variety of audiences
Ability to facilitate various size groups using facilitative leadership skills
Skills in written and oral communication, planning, and organization
Knowledge of current educational trends, methods, research, and technology
In-depth knowledge of assigned program and service area
Ability to collect, analyze and interpret data
Ability to work independently
Proven research and analytical skills
Strong communication, public relations, and interpersonal skills
Ability to be self-directed

Responsibilities

Establish and communicate a long-term vision for IT infrastructure that supports the district’s academic and operational goals.
Stay current with emerging technologies, cybersecurity protocols, and infrastructure trends to proactively guide the district toward innovative and future-ready solutions.
Advocate for sustainable, scalable, and equitable access to technology across all schools.
Foster a culture of continuous improvement and collaboration between IT, operational, and instructional teams.
Ensure that infrastructure decisions enhance teaching, learning, and district operations.
Design, implement, and maintain a secure, reliable, and high-performing network infrastructure, including LAN, WAN, Wi-Fi, and cloud services.
Lead infrastructure modernization projects, including server upgrades, fiber expansions, and data center transitions.
Oversee network monitoring and analytics systems to ensure performance and proactive issue resolution.
Manage the full lifecycle of all district-owned devices, including student and staff hardware, classroom tech, and peripherals.
Set hardware standards and ensure equitable device distribution across campuses.
Establish efficient systems for device deployment, asset tracking, repair, and replacement.
Supervise district-wide IT support teams, ensuring timely resolution of hardware, software, and connectivity issues.
Implement ticketing protocols to improve efficiency and user satisfaction.
Lead and manage the rostering of all students and staff to digital learning platforms, assessment systems, instructional software, and operation software.
Ensure seamless integration between the student information system (SIS) and all learning platforms.
Maintain up-to-date records and automation protocols to ensure accuracy and timely updates.
Develop and enforce cybersecurity policies, incident response protocols, and data privacy safeguards.
Monitor threats and vulnerabilities using current tools and practices, and implement multi-layered defenses.
Ensure all network and system practices are aligned with FERPA, CIPA, COPPA, and relevant state/federal laws.
Work closely with district departments to ensure IT systems and infrastructure support academic and administrative initiatives.
Coordinate infrastructure upgrades and expansions with minimal disruption to instruction.
Actively participate in strategic planning for instructional technology, digital equity, and campus tech integration.
Forecast technology needs and guide cost-effective, scalable purchasing strategies.
Leverage E-Rate, grants, and funding opportunities to maximize resources.
Maintain documentation and continuity plans for all infrastructure systems.
All other duties as assigned.