Director, IT Infrastructure
About The Position
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Requirements
- Experience leading digital transformation and technology modernization initiatives across complex enterprise environments.
- Strong knowledge of system integration, APPI technologies, and emerging AI/ML capabilities relevant to infrastructure, operations, and service improvement.
- Strong background in observability, monitoring, and automation, with the ability to leverage telemetry, alerting, and workflow automation to improve reliability, performance, and operational efficiency.
- Demonstrated success in developing leaders, mentoring technical teams, and building high-performing organizations.
- Strong technical expertise in infrastructure operations, enterprise platforms, disaster recovery strategy, planning, and execution.
- Excellent communication skills, with the ability to collaborate effectively with executive leadership and cross-functional teams.
- Ability to develop and implement strategic plans that align IT infrastructure with business goals.
- Strong analytical and problem-solving skills, with a focus on innovation and continuous improvement
Responsibilities
- Lead digital transformation efforts across infrastructure and integration domains, modernizing platforms, processes, and service delivery to better align technology capabilities with business strategy.
- Develop and mentor leaders across technical teams, building organizational capability, succession strength, accountability, and a culture of innovation and continuous improvement.
- Drive modernization of APPI and integration capabilities, incorporating automation and AI/ML-informed approaches where appropriate to improve interoperability, decision-making, and service performance.
- Collaborate with executive leadership to align IT infrastructure strategies with business goals, drive technological innovation, and safeguard organizational assets.
- Ensure the stability, security, performance, and resilience of network infrastructure, enterprise platform services, and telecom systems, including robust disaster recovery planning and recovery readiness.
- Develop and implement policies, procedures, and best practices to maintain the integrity and security of IT systems.
- Manage budget, resources, and vendor relationships to optimize IT infrastructure operations and support business growth.
Benefits
- Free passes for employees
- Employee discounted lift tickets for friends and family
- Free ski lessons
- Employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
