Director, IT - HRIS

AmeriLife•Clearwater, FL

23h

About The Position

AmeriLife is seeking an experienced and hands on Director, IT – HRIS to own the enterprise delivery, governance, and operational success of its Human Resources Information Systems (HRIS), with Workday as the core platform. This role is responsible for ensuring Workday effectively supports HCM, Payroll, Benefits, Talent, and Reporting needs while meeting scalability, compliance, and operational excellence standards. This position will initially function as a senior individual contributor, serving as the IT technical owner of the Workday platform. All configuration, development, testing, and operational support are delivered mostly by internal teams in a matrix reporting structure and potentially by service integrators in the future, requiring strong vendor leadership, technical depth, and accountability without direct execution ownership. The role is expected to evolve into people leadership as the HRIS footprint and internal capabilities expand.

Requirements

10+ years of progressive IT experience with strong background in enterprise application development, delivery and operational support of on-prem or SaaS platforms.
Workday experience required , including HCM, technical system configuration and security.
5+ years of experience owning vendor delivered enterprise platforms or managing Service Integrators.
Proven ability to operate effectively as a Director level individual contributor .
Strong experience with: Enterprise HRIS platforms and integrations SDLC, Agile delivery, and release management Production support, incident management, and audit readiness Integrations: Studio, Core Connectors, EIBs, PICOFs, Web Services, etc. Six Sigma, Agile, and/or other PMP methodologies.
Demonstrated success leading vendor relationships and complex stakeholder environments.
Excellent communication, analytical, and leadership skills.
Ability to exercise appropriate judgement and handle highly sensitive, confidential information.

Nice To Haves

Certification (Workday System Administrator, PMP, Six Sigma, etc) is preferred
Experience supporting Workday in high growth or acquisition heavy environments.
Familiarity with Workday Prism, reporting, or integrations (EIB, Studio, APIs).
Experience in insurance or financial services industries.
Strong understanding of SOX compliance, and data privacy requirements.
Ability to influence without authority in matrixed organizations.

Responsibilities

HRIS Platform Ownership & Strategy Serve as the technical enterprise owner for HRIS, defining platform vision, roadmap, operating model, and success metrics.
Ensure Workday operates as a secure, scalable, and compliant enterprise platform supporting HR owned business processes.
Execute approved enhancements, integrations, reporting, and configuration changes through disciplined SDLC, release management, and change governance
Partner with HR Operations and COEs to implement approved business designs through technical configurations and integrations.
Oversee all HRIS development, configuration, testing, and releases performed by Service Integrators.
Review and validate solution designs, configuration decisions, and delivery plans.
Ensure delivery complies with enterprise architecture, security, privacy, audit, and regulatory requirements.
Drive disciplined SDLC execution, change management, and release governance.
Maintain enterprise level ownership of Workday architecture, despite vendor delivered execution.
Partner with Data Engineering, Security, IAM, and Finance teams to design, implement, and monitor integrations (benefits carriers, payroll vendors, identity providers, financial systems, and reporting platforms).
Ensure data accuracy, reconciliation, and lineage across HR systems.
Own technical platform reliability, integrations, monitoring, incident response, and system performance for Workday in partnership with HR functional owners.
Define and enforce SLAs, KPIs, monitoring, and escalation procedures with Service Integrators.
Lead incident management, root‑cause analysis, audit support, and continuous‑improvement initiatives.
Serve as the primary technical governance owner for HRIS Service Integrators , ensuring delivery quality, security and architectural compliance, in partnership with HR functional owners for priorities and acceptance.
Manage SOWs, contracts, capacity planning, renewals, and performance reviews in partnership with the HR Operations team
Hold partners accountable for delivery quality, responsiveness, documentation, and knowledge transfer.
Coordinate with Workday as needed for escalations and roadmap alignment.
Operate initially as a senior individual contributor with enterprise‑wide accountability.
Establish governance models, operating procedures, documentation standards, and controls that enable scalability.
Prepare to build and lead an internal HRIS team as organizational needs evolve.
Provide clear, executive‑level communication on risks, timelines, delivery health, and business outcomes.