Director, IT Business Partner Commercial
About The Position
Replimune’s mission is to revolutionize cancer treatment with therapies designed to activate a powerful and durable full-body anti-tumor response, boldly transforming cancer care because patient’s lives depend on it. At Replimune, we live by our values: United: We Collaborate for a Common Goal. Audacious: We Are Bold. Dedicated: We Give Our Full Commitment. Candid: We Are Honest With Each Other. People are at the center of everything we do, and when it comes to our employees, we make it personal. With a deep sense of purpose, a strong and evolving culture, a competitive and forward-looking total rewards program, everyone at Replimune has a unique opportunity to impact on the lives of patients, caregivers and themselves. Join us, as we reshape the future. The Director, IT Business Partner Commercial, possesses strong CRM leadership and technical experience. The position will lead our Commercial CRM operations. The Director, IT Business Partner Commercial, will be a hands-on technical leader with extensive expertise in Salesforce, Veeva and Oracle and other advanced marketing tools. This role requires a strategic thinker who can oversee the development and execution of our CRM strategies to drive business growth and enhance customer engagement. This role will be expected to manage all technology needs and project for the Commercial division.
Requirements
- Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field plus 10+ years of experience
- Experience with Commercial Pharmaceutical industry operations.
- Knowledge of programming languages like SQL, JavaScript, or Apex.
- Strong technical proficiency in Salesforce/Veeva, Oracle architecture, configuration, and customization.
- Experience with marketing tools such as Salesforce Marketing Cloud, Adobe Experience Manager.
Nice To Haves
- Salesforce, Veeva, Oracle certifications a plus.
- Experience in project management tools such as JIRA or MS Project
- Excellent leadership and team management skills with strong analytical and problem-solving abilities.
Responsibilities
- Lead the configuration, and maintenance of the CRM systems, primarily Veeva, to ensure they meet the organization's requirements.
- Oversee the support and integration of various marketing tools and platforms with the CRM (Salesforce/Veeva) system to enhance marketing automation and customer interaction and manage third party support providers.
- Collaborate with cross-functional teams including marketing, sales, market access, medical, and IT to ensure CRM and other Commercial platforms strategies are effectively managed across all channels.
- Proficiency in utilizing Oracle as a data warehouse and experience with Master Data Management including experience managing data analytics.
- Experience with delivery and management of technology for field staff.
- Ensure compliance with all relevant laws, regulations, and best practices in data handling and privacy in life sciences and healthcare domains.
- Interface with the marketing team for managing commercial web sites.
- Project management for future software deployment
- Any additional needs as part of the IT department at Replimune.
Benefits
- medical, dental, and vision insurance
- 401k match
- flexible time off
- a number of paid holidays including year-end shutdown
- annual performance incentive bonus
- new hire equity
- ongoing performance-based equity
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What This Job Offers
Job Type
Full-time
Career Level
Director
