Director, IoT Platforms & Connected Solutions

Hoshizaki America•Peachtree City, GA

12d

About The Position

This is a highly strategic, execution-oriented Product Manager position reporting directly to the VP of Marketing, leading the development, commercialization, and lifecycle management of IoT-enabled products and connected platforms across multiple product lines. This role will drive end-to-end product strategy—from concept through deployment—while aligning cross-functional teams to deliver scalable, high-impact solutions that accelerate growth and enhance customer value.

Requirements

Bachelor’s degree in Business, Engineering, Computer Science, or related field
5–10+ years of product management experience, with a strong focus on IoT, connected devices, or digital platforms
Proven track record of launching and scaling hardware/software integrated products
Experience with cloud platforms, data services, and IoT architectures
Strong financial acumen, including pricing strategy and P&L ownership
Demonstrated ability to lead cross-functional teams in a global environment
Excellent communication, presentation, and stakeholder management skills

Nice To Haves

Experience in foodservice equipment or adjacent industries
Familiarity with subscription-based or recurring revenue business models
Background in UX/UI strategy or digital product design
Excellent project management, communication, and cross-functional leadership skills.
Ability to translate strategic vision into tactical execution plans and measurable results.

Responsibilities

Collaborate with product management, IT, and Engineering on product strategy and portfolio direction for IoT-enabled platforms, aligning long-term investments with corporate growth objectives
Identify market opportunities through customer insights, competitive intelligence, and emerging technology trends.
Establish and maintain competitive intelligence processes, including market analysis, product benchmarking, and technology assessments.
Develop compelling product positioning, value propositions, and commercialization strategies for IoT and digital interface solutions.
Drive successful product launches that deliver revenue growth, market share gains, and strong customer adoption.
Partner closely with Marketing to ensure clear, differentiated messaging across all channels.
Translate customer and operational insights into cost optimization initiatives across cloud infrastructure, embedded systems, and service delivery models.
Participate in product demonstrations and partner evaluations to advance adoption and strengthen market presence.
Lead the development of a unified UX and customer experience strategy across all digital and connected offerings.
Establish business cases and pricing strategies that balance equipment margin, digital recurring revenue, cloud/connectivity costs, and service economics.
Own connected product deployment strategy, including installation, provisioning, commissioning, and fleet rollout processes across customer locations.
Develop and prioritize use cases for remote monitoring, diagnostics, predictive maintenance, and service optimization.
Partner with cybersecurity and engineering teams to establish secure device, data, and remote-access requirements for connected solutions.
Drive over-the-air update strategy, device lifecycle management, and telemetry-based performance monitoring across the installed base.
Monitor field performance, adoption, uptime, and service outcomes to continuously improve connected product offerings.
Support channel, service, and sales enablement with tools, training, and value messaging tailored to commercial equipment customers.