Director, Investment Operations - Digital Assets

Fidelity InvestmentsBoston, MA

About The Position

Reporting to the VP of Investment Operations, the Director supports Fidelity Digital Asset Management (FDAM) by performing the day-to-day operations of digital asset investment products. In this diverse role, the Director will interact with the front office, business partners, fund administrators, investment professionals, software engineers, trading counterparties, and external vendors and will perform activities that reach across each of these domains. This person will support the trade and investment lifecycle and associated processes from a day-to-day management and oversight perspective. They will coordinate the flow of funds into/out of investment products and ensure operational risks and controls are appropriately aligned. In addition to day‑to‑day responsibilities, the Director will provide operational support and direction for new product development and product launches through working with our internal and external business partners to support trading and operational capabilities.

Requirements

  • 8 years of proven experience in front office trading operations, with strong exposure to trade lifecycle management, execution support, and settlement processes
  • Prior digital asset experience or a demonstrated personal experience in cryptocurrency and emerging digital asset trends is strongly preferred.
  • Capable of providing subject matter expertise, leadership, and general direction within trading and investment operations and digital assets
  • Provides training and mentorship to the team on trade operations and digital assets
  • Bachelor’s degree required; emphasis on business and/or financial services preferred
  • Comprehensive understanding of trading workflows
  • Ability to forecast and plan operational support of new products
  • Quality delivery and execution; attention to detail is paramount
  • Strong communication and interpersonal skills with the ability to collaborate optimally
  • Experience working in a fast paced, multifaceted asset management environment
  • Desire to work alongside investment professionals and senior leaders
  • Advanced analytical and problem-solving skills, with a proactive approach to identifying risks and implementing process improvements
  • Forward-thinking mindset, driving innovation and continuous improvement to reduce operational risk
  • Bold, ambitious, and entrepreneurial spirit

Nice To Haves

  • Emphasis on business and/or financial services preferred for Bachelor's degree.

Responsibilities

  • Perform the day-to-day operations of digital asset investment products.
  • Support the trade and investment lifecycle and associated processes from a day-to-day management and oversight perspective.
  • Coordinate the flow of funds into/out of investment products.
  • Ensure operational risks and controls are appropriately aligned.
  • Provide operational support and direction for new product development and product launches.
  • Support trading and operational capabilities through working with internal and external business partners.

Benefits

  • Comprehensive health care coverage
  • Emotional well-being support
  • Market-leading retirement
  • Generous paid time off
  • Parental leave
  • Charitable giving employee match program
  • Educational assistance including student loan repayment
  • Tuition reimbursement
  • Learning resources to develop your career
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