Director, Investigations and Innovation

Lumen Technologies • ,

2d • $152,066 - $223,031 • Remote

About The Position

This Director-level role in Global Security Services leads and matures Lumen’s Investigations and Innovation program — a primarily virtual team of 25 to 30 skilled advanced cyber investigators, certified digital forensics professionals, Red Team / Pen testers, and innovation engineers. As an industry disrupter, Lumen sets the bar high. This leader drives the research and incubation of emerging security capabilities enterprise-wide, sustaining the established program while boldly leading in new directions; a security-practitioner background is preferred. The role is cross-functional, partnering with the Cyber Fusion Center, Cyber Incident Response Team, Black Lotus Labs, Fraud Management, Physical Security, Legal, and SMEs across IT, Network, and Product. The work is challenging and the pace intense, but trust is how we operate — so the right leader thrives where every challenge is a chance to innovate and we win together.

Requirements

• Bachelor’s degree in a related field plus 7 years relevant experience, or equivalent.
• Knowledgeable on the following platforms: Security platforms: Crowdstrike, Palo Alto, Tenable, Proofpoint, Extrahop, Splunk, Microsoft, RADIUS, and emerging AI. Forensics platforms: Cellebrite, Magnet AXIOM, EnCase / FTK, Nuix, and e-discovery tooling.

Nice To Haves

• 10+ years in security, investigations, or operations
• Relevant security or forensics certifications
• Security clearance may be required
• Security industry certifications (examples): CISSP, CRISC, CISM, GCFA, GCFE, EnCE, Security+, CEH, ITIL Foundations

Responsibilities

• Run a world-class digital investigations and forensics capability staffed by certified professionals.
• Lead complex intrusion, insider-threat, and incident investigations across all Lumen environments.
• Ensure forensically sound evidence acquisition, preservation, chain of custody, and data recovery.
• Deliver clear, defensible findings and metrics to stakeholders.
• Provide expert investigations and legal support: e-discovery, legal hold, and response to subpoenas and demands.
• Serve as trusted liaison to Legal, HR, and external law enforcement.
• Maintain evidentiary standards for legal, regulatory, and litigation proceedings.
• Research, pilot, and prove emerging security technologies — AI/ML security, automation, and next-gen tooling — where bold ideas drive real innovation.
• Incubate new detection, threat-hunting, and defensive capabilities into repeatable programs.
• Partner with Security Engineering and the Cyber Fusion Center to operationalize innovations at scale.
• Mature a program of hypothesis-driven threat hunts.
• Ingest new and emerging threats, including 0-day vulnerabilities.
• Pivot rapidly based on real and hypothetical threat-actor activity.
• Run Adversarial Cyber Emulation (ACE) engagements against Lumen’s incident response teams.
• Lead Purple Team exercises in collaboration with incident response.
• Conduct penetration tests of targeted applications by risk or compliance.
• Choose the right security technology with Security Architecture.
• Cover Detection & Response across Endpoint, Network, and AI.
• Configure the Lumen security stack for cross-platform cohesion.
• Tune the log-ingest and SIEM platform so responders can ‘defend Lumen.
• Establish investigative processes, standards, and evidentiary rigor.
• Develop a training and certification framework so the team can build, learn, and lead.
• Drive tooling requirements and assess existing technologies.
• Hire, develop, and grow team members with flexibility, care, and opportunity.
• Lead Manager and Sr. Manager personnel; identify, develop, and delegate assigned projects.
• Continually realign services with business and product needs, where every voice guides our future.
• Advance the growing security operations organization — we win together.
• Build strong relationships with colleagues, peers, clients, and vendors.

Benefits

• Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
• Bonus structure (short-term incentives, long-term incentives and/or sales compensation)

What This Job Offers

• Job Type: Full-time
• Career Level: Director