Director Intermodal

NFI Industries•Irving, TX

2d•Onsite

About The Position

The Director of Intermodal Operations, under minimum supervision, provides the day-to-day “hands-on” strategic direction, oversight, and implementation of the Intermodal business unit at NFI. The Director must be able to demonstrate a high degree of planning, organizational, analytical, and financial skills and will be required to partner and communicate with all levels of an organization, both internally and externally. The Director will be expected to provide the necessary leadership skills, business acumen, and technical skills to ensure that the intermodal division grows to become a major NFI business unit. Build and grow a world-class intermodal organization within a well-established and well-financed transportation, logistics, and warehousing company.

Requirements

College degree required, Master's preferred
10+ years’ experience in the transportation management and/or Intermodal operations with a proven track record of success
Familiar with a variety of transportation concepts, practices, and procedures
Experience with overall direction, coordination, and evaluation of the department
Possesses strong interpersonal skills with the ability to communicate organizational visions and values
Provide on-call support 24/7
Proficient computer skills
Conceptual, strategic thinker with demonstrated ability to define problems, collect data, establish facts and draw valid conclusions
Independent, must be able to work with little direction or structure
Able to work effectively with all verticals within NFI and the sales team
Strong work ethic and roll-up-your-sleeves type leader
Hands-on, customer-driven focus

Nice To Haves

Prior profit and loss responsibility preferred

Responsibilities

Assume responsibility for the day-to-day operations of the Intermodal business unit.
Lead the initiative to develop, manage, and execute the Company’s intermodal strategy among the three operating entities: NFI, NDC, and NFIL. Work to increase synergy between Intermodal operations and the other NFI organizations.
Develop and implement new strategies, services, and tactical business plans, and ensure the necessary resources are in place to fulfill customers’ needs and contract obligations.
Candidate must have an entrepreneurial mindset and possess the ability to effectively align with business groups to enable positive and stable business growth.
Establish a close working relationship with the Intermodal Sales and Business Development functions.
Provide strong leadership to all functions of the business and build a “service/customer-oriented” culture. Reinforce throughout the entire organization the desire and commitment to the highest levels of customer service and achieve a high level of cost efficiency. Communicate and demonstrate this commitment to all customers.
Evaluate current procedures and processes. Establish new procedures and implement improvements where required. Make sure all new procedures are implemented and adhered to throughout the organization.
Review and analyze the client’s current Intermodal transportation programs and take appropriate measures to correct current or future potential problem areas.
Ensure the highest level of customer service to all clients regardless of the account size. Make sure all Service Level Agreements and Performance Metrics are met or exceeded.
Build upon current relationships with railroads, drayage providers, and other Intermodal partners.
Manage the selection, development, motivation, and retention of the staff required to grow and develop the Intermodal business. Ensure Company Policies and procedures are supported throughout the corporate and field operations.
Work with staff to prepare budgets, forecasts, and monitor monthly performance to budget. Institute corrective action where required.
Assist with both short and long-term forecasting of Intermodal resource requirements.
Conduct an evaluation of the current team and provide mentoring to his/her team.
Remain current on industry trends and provide strategic recommendations to management that keep NFI Intermodal on the “cutting edge.”