Director Intermodal & Automotive Operations

CPKC•Bensenville, IL

7d•Onsite

About The Position

The Director, Intermodal & Automotive Operations is a key leadership role responsible for driving operational excellence across all aspects of Intermodal and Automotive Operations within an assigned territory. This leader will inspire and develop a high-performing team of CPKC employees, delivering exceptional results in safety, service, asset utilization, cost management, and workforce engagement. Operating in a fast-paced, highly strategic environment, the Director will leverage strong leadership, sound judgment, and a relentless sense of urgency to optimize performance, enhance customer experience, and support the continued growth of the business.

Requirements

High school diploma/GED required
Minimum 7 years of progressive experience in rail transportation, terminal operations, logistics, or a related operational leadership environment.
Extensive knowledge of rail operations, including intermodal and automotive terminal environments.
Proven leadership experience developing, coaching, and leading diverse unionized, non-union, and contractor workforces.
Strong understanding of collective bargaining agreements, labor relations, and applicable employment laws.
Valid driver’s license if required
Valid passport with ability to travel to U.S./CAN without restrictions if required

Nice To Haves

Bachelor's degree in Logistics, Transportation, Business, or a related field preferred.

Responsibilities

Lead the execution of business strategy and operating plans for Intermodal and Automotive terminals across the assigned territory.
Drive daily operational performance by achieving safety, service, productivity, and cost KPI objectives.
Serve as the primary escalation point for operational issues impacting network performance, customer service, terminal operations, and commercial objectives.
Champion a culture of safety, compliance, accountability, and continuous improvement across all facilities.
Optimize terminal fluidity and network efficiency through effective train design, capacity planning, and resource allocation.
Develop, coach, and manage leaders through performance management, career development, succession planning, and accountability.
Ensure terminal service metrics, including truck dwell and operational efficiency targets, consistently meet customer and business expectations.
Manage strategic relationships with contractors and vendors, including contract administration, RFPs, performance management, and resource planning.
Oversee facility security, equipment regulatory compliance, and capital planning initiatives to support current and future operational growth.