Director Inter-Facility Trans Svcs

Lurie Children's Hospital • Chicago, IL

2d • $119,600 - $197,350 • Onsite

About The Position

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Requirements

• Licensed as a Registered Nurse in the state of Illinois.
• Master’s degree, with a concentration in nursing administration, health care administration, business or related field.
• Minimum of 5 years of related experience.
• Prior experience in a health care setting strongly preferred.
• Broad knowledge of issues, trends, practices and systems related to Pediatrics, Critical Care Services, Emergency Services, and/or Transport Team delivery systems, acquired through clinical experience, is essential.
• Experience working in partnership with health care professionals in leadership roles.
• Demonstrated ability to ensure the provision of quality patient care in a dynamic and fiscally challenging environment.
• Previous leadership experience (of three plus years) with a demonstrated ability to ensure quality patient care in a dynamic and challenging environment and with demonstrated capacity to provide leadership in a collaborative and facilitative style.

Responsibilities

• Directs all aspects of the Inter-facility Transport process.
• Assures that each step in the transport process optimizes patient safety, patient outcomes, and the safety of staff and all others affected by the transport process.
• Educate staff, physicians, referring institutions, transport providers, and the local community about the pivotal role the transport process plays in caring for critically ill children and seeking their well-being.
• Implement appropriate systems to ensure that transport team members are providing the highest possible level of care and that the impact and value of the transport process are understood.
• Establishes and maintains high standards for quality of care, & patient safety.
• Takes initiative to improve both processes and outcomes, incorporating best practices, and innovations in professional field.
• Ensures compliance with Lurie Children’s policies and all accreditation & regulatory bodies and their standards.
• Compellingly communicates to staff the critical role they play in achieving Lurie Children’s mission and strategic goals.
• Facilitates organizational change initiatives; leads and supports staff in adapting to a rapidly changing health care environment.
• Facilitates development and achievement of professional & personal goals for self and staff.
• Effectively recruits, orients, develops & retains a talented and diverse workforce.
• Strengthens our brand as a top tier provider and employer by establishing and maintaining high standards for excellence.
• Models our values of service, innovation and teamwork.
• Holds others accountable for living these values.
• Fulfills the Employee Promise by fostering a challenging & compassionate work environment, recognizing strong performance, and listening and acting on feedback
• Consistently models our Service Principles in internal and external interactions and ensures that the Service Principles are fulfilled to by others.
• Ensures employees receive information needed to perform jobs including feedback to enhance performance and customer satisfaction.
• Proactively addresses performance issues when indicated and administers policies, decisions, & disciplinary actions with consistency.
• Aligns department goals and manages department resources and budgets to meet Lurie Children’s strategic objectives.
• Helps others understand the drivers of financial success for department and Lurie Children’s.
• Facilitates and leads quality initiatives in specific areas as well as throughout the Transport Team and the entire organization.
• Utilizes a keen understanding of the clinical knowledge, educational support, and research endeavors necessary to create excellence with all Inter-facility Transport Services.
• Develops and implements systems that insure standardization within the Transport Team (i.e., Education, Staffing Quality Initiatives, Protocols, Information Systems).
• Plans and facilitates multi-disciplinary planning and communication within the Transport Team and among all who play key roles with inter-facility transport.
• Coordinates, assists and participates in outreach efforts for Transport Team services.
• Achieves the strategic outcomes for areas of responsibility.
• Identifies opportunities for, and develops interdependent teams.
• Directs the financial management within areas of responsibility: plans, prepares and monitors capital and operating budget in collaboration with administrators, physicians and staff.
• Plans and implements system changes that enhance the organizational performance.
• Leads and manages people resources, responsible for the selection and ongoing development of the clinical and clerical staff in area of responsibility.
• Assures clinical expertise of staff by providing educational and professional development opportunities and creatively coordinates their implementation.
• Pursues professional opportunities and networks which enhance one’s own professional knowledge and advancement a well as excellence in the Transport Team.
• Facilitates collaborative partnerships with physicians to ensure that the needs of patients are met.
• Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.

Benefits

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Employer contribution toward Health Savings Account
• Flexible Spending Accounts
• Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
• 403(b) with a 5% employer match
• Supplemental Life, AD&D and Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children’s facilities
• Discount purchasing program

What This Job Offers

• Job Type: Full-time
• Career Level: Director