Director Intake/Admissions

UHS • San Marcos, TX

16h • Onsite

About The Position

This leadership role involves overseeing the hospital's Admissions Department, leading the Intake/Admissions Residential Services, and being a key part of the leadership team within a behavioral health hospital setting. The Director of Admissions is responsible for creating and maintaining department procedures related to census maintenance, daily census records, inquiry calls, and referrals phone logs, ensuring appropriate levels of treatment and clinical services for all patients. The position coordinates all facility admissions and works closely with medical staff, nursing staff, other department heads, referring agencies, and payers. Key responsibilities also include managing the department's budget, policies and procedures, regulatory compliance, service excellence, and data management/analysis. The Director will also collaborate with the senior leadership team on strategic goal development and management. The role is based at San Marcos Treatment Center, a 212-bed psychiatric residential treatment facility on a 65-acre campus in Central Texas, providing 24-hour psychiatric care to boys and girls aged 6 to 17 through customized therapeutic approaches and intensive behavioral programs.

Requirements

• Excellent communication skills, i.e., verbal and written
• Ability to prioritize
• Work well under periods of high stress and pressure
• Ability to multi-task and demonstrate critical thinking skills
• Demonstrates an understanding of funding entities
• Thorough knowledge of psychiatric services provided by hospital
• Basic understanding of computers
• Accurate data entry skills
• Knowledge of insurance contracts and payors
• Knowledge of precertification for level of care
• Excellent telephone and customer service skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, visitors, families, and referral sources
• Applying service excellence skills in all interactions
• Must have three (3) years experience working in a clinical setting providing direct patient care and/or previous admission experience
• Must have marketing and sales abilities
• Ability to complete clinical assessments

Nice To Haves

• Masters preferred with major academic studies in psychology, social work or health/counseling field; including appropriate on-the-job training and experience to meet the duties and responsibilities of this position

Responsibilities

• Lead department as Director of Intake/Admissions Residential Services and become part of the leadership team
• Accountable for the oversight of the hospital’s Admissions Department and support the purpose of the entire admission process
• Create and maintain department procedures in census maintenance, daily census records, inquiry calls and referrals phone log
• Ensure that the level of treatment and clinical services is appropriate to all patient needs
• Coordinate all admissions into the facility
• Interface closely with the hospital’s medical staff, nursing staff, other department heads, as well as referring agencies and payers
• Responsible for the department’s budget, policies and procedures, regulatory compliance, service excellence, and data management/analysis
• Participate with the senior leadership team in the development and management of processes related to the hospital’s strategic goals

Benefits

• Opportunity to grow, learn, and advance in your career
• Very robust continuing education options and opportunities for skills diversification and career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 501-1,000 employees