Director, Insurance & Risk Management

Jackson Healthcare • Alpharetta, GA

5d • Onsite

About The Position

Jackson Healthcare and its family of companies provide healthcare systems, hospitals, and medical facilities with the skilled labor and technologies needed to deliver high-quality patient care. Headquartered in metro Atlanta, the organization has over 2,600 associates and more than 20,000 clinician providers across the U.S. Their mission is to improve patient care and the lives of everyone they touch, including patients, clinicians, healthcare executives, communities, and their associates. Jackson Healthcare Resource Team (JHRT) is seeking a Director, Risk & Insurance to manage the corporate insurance program for Jackson Healthcare's operating companies. This role involves managing broker and carrier relationships, serving as the primary insurance resource for operating companies, and coordinating with a Georgia-based captive insurance company. The position reports to the Chief Risk Officer and is supported by a small team. Key responsibilities include maintaining broker and carrier relationships, managing insurance placements and renewals across various lines of coverage, supporting operating companies with insurance inquiries, overseeing a team of associates, maintaining data integrity within the RMIS platform, and communicating program status to leadership.

Requirements

• Experience managing corporate insurance placements and broker relationships across multiple lines of coverage.
• Solid understanding of commercial insurance markets, coverage forms, and the renewal process.
• Track record of working effectively with brokers, carriers, and underwriters to negotiate and place coverage.
• Familiarity with a Risk Management Information System.
• Bachelor’s degree in Risk Management, Insurance, Finance, Business, or a related field.
• At least 5 years of progressive insurance or risk management experience.
• Experience providing day-to-day direction to associates or junior staff.

Nice To Haves

• Experience with Origami Risk is a real plus.
• CPCU or a similar professional designation is strongly preferred.
• Healthcare industry background, or experience with medical malpractice and workers’ compensation programs.
• Experience working inside a decentralized, multi-entity organization.
• Hands-on experience with certificate of insurance program management.

Responsibilities

• Manage the corporate insurance program on behalf of Jackson Healthcare’s operating companies.
• Own the broker and carrier relationships that drive placements and renewals across all lines of coverage.
• Serve as the primary insurance resource for the operating companies JHRT supports.
• Coordinate with the captive manager and broker on operational matters related to the captive insurance company.
• Keep placements on track and maintain strong broker and carrier relationships.
• Serve as the point of contact for operating companies regarding coverage questions, renewals, and certificate requests.
• Serve as the primary point of contact for Jackson Healthcare’s corporate insurance broker and key carrier partners, maintaining strong working relationships throughout the year.
• Own the day-to-day relationship with Jackson Healthcare’s corporate insurance broker and key carrier partners across all lines of coverage.
• Serve as the primary point of contact for brokers, carriers, and underwriters on coverage questions, program structure, and market positioning.
• Build strong working relationships with broker teams and underwriters to achieve better service and stronger renewal terms.
• Manage the corporate renewal process from start to finish, across property, casualty, professional liability, and other commercial lines.
• Lead corporate-wide insurance renewals and placements across all lines, managing the renewal calendar, exposure data, and submission timelines.
• Review quotes, policy language, and endorsements for accuracy before binding.
• Administer TCOR budgeting and premium and cost allocation across the operating companies.
• Lead the medical malpractice and workers’ compensation audit processes, including data validation and coordination with brokers and accounting.
• Coordinate with the captive manager, captive counsel, and broker on operational and administrative matters related to the captive program, escalating strategic decisions to the Chief Risk Officer.
• Serve as the go-to insurance resource for JHRT’s operating companies, fielding coverage questions, endorsement requests, and placement needs.
• Manage the certificate of insurance program, ensuring requests are handled accurately and on time.
• Build relationships with operating company leadership and finance teams to identify changing exposures early.
• Direct the day-to-day work of one or two associates who support placements, certificate requests, and program administration.
• Provide day-to-day direction to risk and insurance associates handling placement support, COI requests, and data entry.
• Review associates’ work for accuracy, especially during renewal season.
• Maintain data integrity and handle day-to-day administration of the Origami RMIS platform, working with the vendor on user access and functionality.
• Prepare renewal summaries, exposure reports, and other analysis for leadership decision-making.
• Partner with internal data and IT teams on reporting questions.
• Keep the Chief Risk Officer and senior leadership informed on program status, renewal progress, market conditions, and program changes.
• Put together clear renewal summaries and coverage recommendations for leadership review.
• Be the responsive point of contact when a coverage question needs a quick answer.

Benefits

• Jackson Healthcare and its family of companies provide healthcare systems, hospitals and medical facilities of all sizes with the skilled and specialized labor and technologies they need to deliver high quality patient care and achieve the best possible outcomes — while connecting healthcare professionals to the temporary engagements, contract assignments and permanent placement employment opportunities they desire.
• We value diverse professionals at all levels and across multiple disciplines and areas of expertise, who have strong leadership skills, align with our culture, and are committed to excellence.
• We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.

What This Job Offers

• Job Type: Full-time
• Career Level: Director