DIRECTOR INFRASTRUCTURE SERVIC-INFORMATION SYSTEMS

Union Hospital•Terre Haute, IN

19d

About The Position

The Director Infrastructure Services plays a key role in providing the highest quality of patient care while the patient is in at Union Health. Our IT department plays a pivotal role in implementing and maintaining technology solutions that optimize patient care and operational efficiency, offering an exciting opportunity for individuals passionate about driving innovation in healthcare and making a meaningful impact on the well-being of patients and staff. Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a role that recognizes your interests, expertise, and talent and helping you achieve your long-term career goals and aspirations. At Union, you'll experience an inclusive environment in which you are empowered to be your best self every day. Be part of an organization that is dedicated to your work-life balance, career, growth, and development. Union Health, U Matter and U Belong.

Requirements

Bachelor's degree required, Preferably in Information Systems Management or related degree
Five years successful management experience required
Fifteen years' experience required in information technology
Ability to lead and teach others
Current with latest IT developments
Ten years Cisco IOS Administration required
Ten years Microsoft Server Experience required
Knowledge of best computer security practices

Nice To Haves

Healthcare IT operations experience preferred

Responsibilities

Responsible for the infrastructure that supports IT including but not limited to wired and wireless network infrastructure and associated cabling, uninterruptible power supplies, and cooling.
Responsible for telephone communications systems, video surveillance, access controls to IS infrastructure areas, patient entertainment and education video systems and guest Internet, and the management of relationships with key information systems infrastructure vendors.
Responsible for ensuring that data is backed up and replicated in accordance with department policies.
Have a complete understanding of the building layout, the inside wiring, and the outside plant for all properties on-campus
Have a complete understanding of the off-campus buildings, their connectivity, and work to ensure redundancy in connectivity when justified
Have a solid understanding of the network OSI model and be competent in areas of Enterprise routing and switching, including Cisco IOS, Cisco VSS, and Cisco WiSM technologies and its associated monitoring and management
Have a solid understanding of structured cabling, including low voltage copper and fiber optic infrastructures
Manage a team of competent professionals, specialized in the areas of: IT Infrastructure Supervisor Desktop Support Supervisor Information Security Engineers
Performs full range of personnel administrative duties which include but are not limited to recruiting, hiring, training, coaching, appraising, and disciplining.
Ensure that all work performed by captive or contract resources is performed in accordance with industry best practices, departmental policy, and documented in accordance with department standards
Work to ensure that the infrastructure under his or her purview is supported by the manufacturer, enrolled in manufacturer maintenance, running a stable operating system, and patched by the latest manufacturer patches in accordance with departmental policy
Work to ensure that appropriate industry standards for the safeguard of healthcare privileged information are applied and maintained in accordance with department policy
Develop requests for proposal / requests for quotation and make purchase recommendations in the areas of information systems infrastructure, LAN/WAN/WLAN connectivity, UPS, video surveillance, and telecommunications
Attend industry conferences and relevant training events to maintain currency on industry best practices