Director, Information Security

Opensity Solutions • Opensity Chicago, IL

1d • $150,000 - $175,000

About The Position

Opensity Solutions is hiring a Director of Information Security to lead and scale its client-facing managed security operations. This hands-on leadership role oversees a high-performing security team, the tools and processes behind its services, and security advisory support for clients. The position reports to the EVP of Technology Enabled Solutions.

The Director leads security engineers who deliver managed security operations, incident response support, and security tooling for clients. The role oversees SOC-supporting services and major incident response; manages security platforms and technology integrations; and advises clients on risk reduction, security posture, and incident readiness. It also develops service delivery processes, performance metrics, and reporting, and collaborates with internal teams and external partners to address security needs.

Opensity provides integrated operational platforms, automation, and advisory services to law firms, financial institutions, and professional services firms. Its capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting, and hospitality and facilities services. The company’s mission is to provide modernized technology platforms, elevated technology support, and valuable insights to help clients excel.

Requirements

• Bachelor’s degree in IT, Cybersecurity, Computer Science, or equivalent experience.
• At least 7 years of experience in cybersecurity, security operations, or infrastructure security.
• At least 3 years leading technical security teams.
• Background in an MSP, MSSP, or client-facing technology services environment.
• Strong grasp of SOC operations, incident response, vulnerability management, and cloud/on-premises infrastructure, including Azure, networking, Active Directory, Entra ID, and Intune.
• Hands-on or leadership experience with platforms such as Rapid7, Microsoft 365 security tools, Defender, Cisco Umbrella, or Mimecast.
• Ability to communicate with executives, clients, and technical teams.

Nice To Haves

• Experience leading managed SOC or MDR services.
• Familiarity with NIST CSF, CIS Controls, or ISO 27001.
• CISSP, CISM, Security+, CySA+, or equivalent certification.
• ServiceNow experience.
• Background supporting legal, financial services, or other regulated industries.

Responsibilities

• Lead a team of security engineers delivering managed security operations, incident response support, and security tooling for clients.
• Set operating standards for escalations, documentation, and service quality.
• Build career paths and technical development plans for team members.
• Oversee daily SOC-supporting services, including alert triage, investigation, escalation, remediation tracking, and client reporting.
• Lead major incident response, including executive communication, containment coordination, and post-incident reporting.
• Coordinate with Legal, Corporate InfoSec, cyber insurance, and external DFIR partners as needed.
• Own the operational effectiveness of security platforms, including Rapid7, Microsoft Defender, Cisco Umbrella, and Mimecast.
• Evaluate new security technologies and automation opportunities.
• Partner with Engineering to improve integrations across security, monitoring, and ticketing systems.
• Advise clients on risk reduction, security posture, and incident readiness.
• Lead QBRs, service reviews, and executive briefings.
• Translate complex security issues into clear business language for client and internal leadership.
• Support RFPs, proposals, and security-related solution design with Account Management and Sales.
• Develop service delivery processes aligned to ITIL and SOC best practices.
• Develop KPIs and reporting on alert volumes, incident trends, response times, and tool health.
• Identify and close gaps in staffing, tooling, and client coverage.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)
• The compensation range is $150,000 to $175,000 USD per year and may include an annual bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Director