Director in Training

Opaa!•Warner, OK

About The Position

The Director in Training role is a tiered training program designed to develop leaders within the organization. Trainees become certified in managing kitchen operations, leading teams, and performing administrative functions. After completing the program, they are assigned a school district to manage. The Director in Training is responsible for the effective, efficient, and compliant operation of a school district’s child nutrition program. The role administers the program professionally in accordance with Opaa! policies and procedures, client policies, and governmental regulations. The position oversees meal production and service, staff supervision and training, program compliance, purchasing and inventory, administrative records, and relationships with school district clients and the community. The employee must be relocatable, train at selected districts before receiving an assignment, and travel as required.

Requirements

High school diploma or college degree; must meet USDA Professional Standards educational and experience requirements.
Experience consistent with the minimum USDA Professional Standards and Guidelines.
At least one year of experience in a customer service or hospitality role.
Working knowledge of kitchen functions and equipment.
Working knowledge of computers and automated systems.
Proficiency with Microsoft Office, including Word, Excel, and Outlook.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to communicate effectively orally and in writing, including writing simple correspondence and memos.
Ability to perform basic arithmetic and adjust recipes according to production needs.
Ability to interpret written, oral, diagram, or schedule-form instructions.
Ability to identify and resolve food service and customer relationship issues.
Reliable transportation.
Must be relocatable and able to train at selected districts before assignment to a school district.
Must be able to travel as required.
Serve Safe Certification and SNA Level 1 Certification, as required.
Frequently required to stand, walk, sit, climb, balance, kneel, crawl, push, pull, grasp, feel, taste, smell, talk, hear, and reach with hands and arms.
Must occasionally exert over 60 pounds of force and frequently lift, carry, push, pull, or otherwise move objects up to 25 pounds.
Required vision abilities include concentrated attention, depth perception, ability to bring objects into sharp focus, and color vision.

Nice To Haves

At least one year of supervisory experience is preferred.

Responsibilities

Forecast and communicate daily production needs to subordinate staff.
Ensure accurate daily production records as required by Opaa! and the Department of Elementary and Secondary Education (DESE).
Operate within cost-per-meal parameters for food, labor, direct costs, and supplies.
Ensure timely, efficient, and quality meal production and service.
Monitor food and preparation to maintain standards for preparation, presentation, and sanitation.
Investigate and resolve food quality and service complaints to promote excellent customer service.
Coordinate meal preparation and daily transportation to satellite buildings, where applicable.
Demonstrate and promote Opaa!’s core values and immediately report concerns to the Regional Director of Operations.
Conduct monthly in-service training sessions and weekly kitchen manager meetings as required.
Hire, manage, direct, and schedule subordinate personnel while maintaining compliance with labor regulations.
Address performance issues and workplace conflicts appropriately and promptly.
Train, cross-train, and certify kitchen staff on job stations; maintain knowledge of all kitchen functions.
Ensure cleanliness and organization of kitchen and storage areas.
Ensure compliance with Opaa! recipes and menu plans; obtain approval for menu changes from Wellness and Nutrition at least 24 hours in advance.
Ensure compliance with Opaa! HR policies and procedures, including timekeeping and payroll, background checks, hiring, termination and discipline, leaves of absence, and employee relations.
Ensure compliance with Opaa! HACCP processes and procedures.
Ensure compliance with Opaa! safety processes, worker safety regulations, and health regulations; report unsafe conditions and safety incidents according to policy.
Ensure compliance with Opaa! and DESE recordkeeping requirements and USDA requirements for the National School Lunch and Breakfast Programs.
Purchase food and supplies in accordance with Opaa! procedures and specifications.
Maintain acceptable inventory levels; oversee weekly food and supply counts and monthly government commodity counts, where applicable.
Ensure products are properly received and counted and that vendor invoice discrepancies are documented.
Ensure accurate and timely completion of required logs.
Enter required data and invoices accurately and completely into Remote.
Ensure daily tray counts and reconcile them with the District report.
Attend required training and operational meetings.
Maintain open and effective communication at all levels and meet regularly with building principals and the district liaison, such as the superintendent or assistant superintendent.
Develop positive working relationships with the client and promote a positive attitude toward the district meal program and Opaa! Food Management.
Prepare monthly status reports for the Board of Education and present them in person when requested by the superintendent.
Promote and provide quality catered events for the district and community.
Conduct marketing events in accordance with Opaa! guidelines.
Update the Regional Director of Operations with relevant district information.
Travel as required.
Perform other duties assigned by Opaa! management.