Director II, Market Access Transformation and Enablement

AbbVie•Mettawa, IL

4d•$182,000 - $346,000

About The Position

The Director II, Transformation & Enablement leads strategic initiatives to strengthen organizational effectiveness, build capabilities, and enable future growth across U.S. Market Access. The role heads a centralized Transformation & Enablement organization responsible for operational excellence, organizational effectiveness, strategic planning support, capability development, and enterprise transformation. The team oversees Payer Strategy Enablement, Account Enablement, Future Fit capability development, and strategic transformation initiatives. It develops and scales the capabilities, tools, processes, governance, and ways of working that define the future operating model of U.S. Market Access. The Director II works with senior leaders to identify emerging needs, align on future-state priorities, and implement capabilities that improve enterprise performance, agility, and competitiveness. In close partnership with the Market Access Leadership Team, the role aligns priorities, advances strategic initiatives, improves organizational effectiveness, and ensures the organization has the capabilities, infrastructure, and support model needed to operate in a complex and rapidly evolving access environment. It also shapes the future operating model while influencing strategy, execution, talent development, innovation, and organizational transformation.

Requirements

Bachelor's degree required.
Minimum 10 years of progressive experience in Market Access, Commercial, Strategy, Operations, Business Transformation, Consulting, or related leadership roles.
Significant experience leading complex cross-functional initiatives and organizational change efforts.
Proven success influencing senior leaders and driving enterprise-wide initiatives without direct authority.
Experience leading teams and developing talent in matrix organizations.
Strong understanding of Market Access, customer strategy, commercial operations, or related healthcare functions.
Strategic leadership and enterprise-thinking skills.
Organizational effectiveness and change-leadership capabilities.
Exceptional communication and executive influence skills.
Strong business acumen and problem-solving capabilities, with the ability to translate strategy into execution.
Team leadership, talent development, executive presence, stakeholder management, and cross-functional collaboration skills.
Program and portfolio management capabilities.
Innovation, capability development, and continuous improvement skills.
High emotional intelligence, resilience, adaptability, and organizational savvy.

Nice To Haves

MBA or master's degree strongly preferred.

Responsibilities

Define and lead the long-term Transformation & Enablement vision for U.S. Market Access.
Establish and scale future-state capabilities and maintain the U.S. Market Access capability roadmap.
Drive implementation of Future Fit, operating model, contracting, value proposition, evidence generation, AI, and enablement initiatives.
Identify organizational pain points and opportunities to improve execution, collaboration, scalability, and effectiveness.
Translate future-state designs into implemented capabilities, tools, governance, and ways of working, partnering with senior enterprise leaders on large-scale transformation.
Evolve the capability development ecosystem, integrating enablement, training, onboarding, field development, and knowledge management.
Develop enterprise capabilities for payer strategy, analytics, evidence generation, value propositions, customer engagement, and responding to market evolution.
Partner with Commercial, Medical, HEOR, Finance, BTS, and other stakeholders to identify future capability requirements.
Champion innovation and adoption of emerging tools, technologies, analytics, and AI-enabled solutions.
Standardize key Market Access deliverables and processes, including Integrated Access Strategies, value propositions, planning frameworks, and enterprise tools.
Build organizational readiness through capability development, process evolution, and organizational design; establish scalable deployment and field-adoption models.
Advise the Head of U.S. Market Access and Market Access Leadership Team, align priorities, and support strategic planning and leadership communications.
Track organizational priorities and initiatives, maintain leadership visibility, and lead selected strategic projects.
Lead a centralized team supporting Payer Strategy, Account Teams, Future Fit initiatives, and broader Market Access capabilities.
Drive consistency and best practices in planning, governance, reporting, training, and execution; establish tools, operating practices, and support infrastructure.
Translate strategic initiatives into actionable plans with clear ownership and accountability, and partner with leaders on agility, prioritization, and resource allocation.
Provide strategic direction for the U.S. Market Access enablement and training support model, including roles, expectations, and engagement approaches.
Coordinate across U.S. Market Access and partner organizations, including Commercial, Finance, Pricing, HEOR, Medical, APEX, Patient Services, BTS, and Government Affairs.
Drive governance, decision-making, issue resolution, and cross-functional alignment on complex initiatives.
Oversee communications strategies and major organizational events, leadership forums, planning meetings, and offsites.
Partner with BHR on leadership development, onboarding, engagement, and talent initiatives; foster a culture of collaboration, accountability, innovation, and continuous improvement.
Improve ways of working, governance, reporting, dashboards, planning tools, and metrics.
Ensure follow-through on leadership decisions and strategic priorities, and evaluate and improve organizational performance.