Director, Identity and Access Management

Zelis • Boston, MA

2d • Hybrid

About The Position

At Zelis, we Get Stuff Done. So, let’s get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview We are seeking an experienced and highly skilled leader of Identity and Access Management to lead our IAM team. The Director of Identity and Access Management will play a critical role in designing, implementing, and maintaining our organization's IAM strategies, policies, and systems. This position requires strong leadership abilities, technical expertise, and a deep understanding of security principles.

Requirements

• 12+ of experience in Information Security with a focus on Identity and Access Management
• Experience leading a hybrid team of 8 or more direct reports in a player/coach capacity
• Experience building and managing an Identity Governance and Administration platform
• Experience managing a Multi-factor Authentication (MFA) platform
• Experience building and managing a Privileged Access Management platform

Nice To Haves

• Bachelor’s degree
• Industry-recognized cybersecurity leadership certification (e.g., CISSP, CISM)
• Experience managing a TLS certificate provisioning and lifecycle platform

Responsibilities

• Develop and execute the organization's IAM strategies in alignment with business goals and security objectives.
• Provide leadership and guidance to the IAM team, fostering a culture of excellence, innovation, and collaboration.
• Collaborate with key stakeholders across departments to understand IAM requirements and ensure effective implementation of IAM solutions.
• Design and maintain all aspects of IAM architecture, including identity provisioning and de-provisioning, authentication mechanisms, role-based access control (RBAC), Privileged Access Management (PAM) platforms, and Single Sign-On (SSO) and Multi-Factor Authentication (MFA) solutions.
• Define IAM policies, standards, and procedures to ensure compliance with regulatory requirements and industry best practices.
• Oversee the management of user identities throughout their lifecycle, including provisioning, de-provisioning, and access review processes.
• Implement automated workflows and tools to streamline identity lifecycle management and improve efficiency.
• Develop and enforce access control policies to mitigate security risks associated with user access.
• Work closely with our Compliance teams to establish access review processes that enable our access governance frameworks to monitor and audit user access rights and privileges.
• Ensure compliance with regulatory requirements such as HIPAA, and SOX, as well as industry standards like NIST and ISO 27001.
• Implement identity federation solutions to enable secure authentication and authorization across heterogeneous IT systems and cloud services.
• Integrate IAM systems with enterprise directories, HR systems, and other identity repositories to maintain accurate user profiles and attributes.
• Collaborate with IT teams to facilitate seamless integration of IAM solutions with existing infrastructure and applications.
• Oversee the lifecycle management of digital certificates, including TLS/SSL certificate provisioning, renewal, revocation, and monitoring across enterprise systems and applications.
• Partner with infrastructure and security teams to ensure proper implementation of encryption protocols, certificate automation, and secure key management practices to support authentication, data protection, and regulatory compliance.

Benefits

• 401k plan with employer match
• flexible paid time off
• holidays
• parental leaves
• life and disability insurance
• health benefits including medical, dental, vision, and prescription drug coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Director