Director, Identity & Access Services

QXO • Charlotte, NC

13h

About The Position

QXO is the fastest growing publicly traded distributor of building products in North America. The company is executing its strategy to become the tech-enabled leader in the $800 billion building products distribution industry and generate outsized value for its shareholders. QXO expects to achieve its target of $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth. As a Director, Identity Services at QXO, you’ll lead the strategy, delivery, and continuous improvement of enterprise identity capabilities that enable secure growth, operational efficiency, and strong user experiences. This role is responsible for building and scaling identity services across the organization, with accountability for identity governance, access lifecycle management, authentication, automation, and operational excellence.

Requirements

• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, Business, or related field
• 10+ years of progressive experience in identity and access management, cybersecurity, or enterprise technology
• 5+ years of leadership experience managing teams and large-scale identity or security-related programs
• Deep knowledge of identity governance, access lifecycle management, authentication, federation, directory services, and privileged access concepts
• Demonstrated success designing, implementing, and scaling enterprise identity capabilities across complex environments
• Experience with leading identity-related platforms such as SailPoint, ServiceNow, Microsoft Entra ID / Azure AD, Active Directory, Okta, Duo, CyberArk, or similar technologies
• Strong understanding of control frameworks, audit requirements, and regulatory expectations related to access governance and identity security
• Proven ability to lead cross-functional initiatives and influence stakeholders across technical and business teams
• Experience building business cases, roadmaps, and operating models that improve both security outcomes and business value
• Strong communication, executive presence, and problem-solving skills, with the ability to translate complex technical issues into practical business decisions
• Track record of leading through change, developing talent, and delivering measurable outcomes in high-visibility environments

Nice To Haves

• advanced degree preferred

Responsibilities

• Lead the enterprise identity services function, including strategy, roadmap, governance, engineering, and operations
• Define and execute a multi-year identity program aligned to cybersecurity priorities, business growth, and platform modernization
• Oversee identity lifecycle management processes, including joiner, mover, leaver workflows, access provisioning, deprovisioning, and role-based access controls
• Drive modernization of identity capabilities across single sign-on, multi-factor authentication, directory services, privileged access integrations, and access certifications
• Identify and implement opportunities to leverage AI and automation to improve service quality, efficiency, and support outcomes
• Partner with business leaders, HR, infrastructure, application teams, internal audit, and compliance stakeholders to ensure identity services are effective, scalable, and business-aligned
• Build and mature automation across identity workflows to reduce manual effort, improve turnaround times, and strengthen control consistency
• Establish service delivery standards, KPIs, and reporting for identity operations, access fulfillment, audit readiness, and user experience
• Lead identity-related initiatives supporting application onboarding, mergers and acquisitions, third-party access, and workforce transformation
• Serve as a senior advisor on identity risk, control design, and access governance across the enterprise
• Hire, develop, mentor, and lead a high-performing team while fostering accountability, collaboration, and continuous improvement
• Manage vendor relationships, platform performance, and budget considerations related to identity services and supporting technologies

Benefits

• Annual performance bonus
• Long term incentive (equity/stock)
• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid Time Off/Paid Sick Leave: Applicants can expect to accrue 15 days of paid time off during their first year (4.62 hours for every 80 hours worked) and increased accruals after five years of service.
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Director