Director Human Resources (Canada)
About The Position
We’re looking for motivated, engaged people to help make everyone’s journeys better. This role partners with the Business Area President to understand business objectives and identify corresponding human resource needs of the region. It develops and implements human resources strategy to support business objectives and helps drive Division-wide human resources strategy, programs and processes into the region. The Director will coach the management team on employee relations and compliance, supervise and coach human resources personnel, and ensure units without assigned HR personnel are supported. This role also partners with operations and training to identify training needs and develop programs, and with operations and recruiting to understand workforce needs and participate in recruiting strategy. Planning and conducting labor relations, including assistance with negotiations, grievances, and arbitrations, is also a key responsibility. The role mediates and resolves employee relations disputes and supervises the process of responding to employment-related claims. Finally, it partners with corporate HR leaders to implement talent management programs and ensures all programs, policies, and practices adhere to company objectives and are legally compliant.
Requirements
- Bachelor degree from four year college or university required
- Ten to fifteen years experience in progressively responsible human resource roles
- at least 5 -8 years experience in Labor Relations and Employee Relations
- at least 5 years in a leadership role managing others.
- Multi-lingual skills (French)
- Candidate must be knowledgeable in Canadian employment regulations
- Ability to work on-site at YYZ/Mississauga location
- Experience and demonstrated competency in: Business acumen, Leadership, Matrix management, Influencing, Effective relationship building, Business partnering, Cross-functional collaboration, Talent acquisition, Change management, Project management, Negotiation, Establishing metrics for human resources performance, Analysis, Time management, Prioritizing multiple projects/tasks
- Candidate must be action oriented, highly organized problem solver who enjoys challenges and working collaboratively
- Must also have proficiency in all areas of labor compliance including expertise in investigating and formally responding to labor charges
- Must be able to remotely lead human resources team at multiple sites that are geographically dispersed
- Excellent oral and written communication skills; must also be good listener
- Candidates will be required to go through a criminal background check.
Nice To Haves
- Masters in related field or MBA preferred
- Experience working in transportation, hospitality, manufacturing or food service environment highly desirable
- CHRL preferred
Responsibilities
- Partners with Business Area President to understand business objectives and identify corresponding human resource needs of the region; develops and implements human resources strategy to support business objectives
- Helps drive Division-wide human resources strategy, programs and processes into the region
- Coaches management team on employee relations and compliance
- Supervises, coaches and provides direction to Unit human resources personnel assigned throughout the designated region
- Ensures units without assigned human resources personnel are supported
- Partners with operations and training functions to help identify training needs, develop and implement training programs
- Partners with operations and recruiting functions to help identify and understand workforce needs; actively participates in recruiting strategy and process
- Plans and conducts all labor relations including assistance with negotiations of CBAs , grievances and arbitrations as needed to comply with collective bargaining agreements
- Mediates and resolves employee relations disputes as necessary in all assigned units.
- Supervises process of responding to employment-related claims from various government or public agencies and of recommending settlement or defense based on actual of investigation facts.
- Partners with corporate HR leaders to implement talent management programs and processes such as performance and compensation management, benefits administration and management, HRIS and records management, policy administration and communication.
- Ensures programs, policies and practices adhere to company objectives and are legally compliant.
Benefits
- Paid time off
- RRSP, with company match
- Employee Assistance Program
- Employee Discounts
- Free hot healthy meals for unit operations roles
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What This Job Offers
Job Type
Full-time
Career Level
Director
