Director, Human Resources & Diversity

Association of Zoos and Aquariums•Silver Spring, MD

28d•Hybrid

About The Position

The Association of Zoos and Aquariums (AZA) is seeking a Director, Human Resources & Diversity. This role is responsible for developing, implementing and maintaining Human Resources programs, policies, and initiatives for the Association of Zoos and Aquariums. Major areas of responsibility include employee relations, compensation, benefits administration, recruitment, onboarding, training and development, DEAI and compliance. The position also serves as the staff liaison for AZA’s Diversity and Human Resources Committees. This position is based in our Silver Spring, MD headquarters and reports to the Executive Vice President. This position is eligible for a hybrid schedule with a minimum of 2 days per week in the office.

Requirements

Bachelor’s degree required; major in business or human resources-related field is strongly preferred
5+ years of recent human resources experience required
2+ years of experience leading projects, teams, or key initiatives
Demonstrated increasing level of responsibility
Demonstrated experience with building, growing, and leading a team
Demonstrated skills in leadership, management, and collaboration
In-depth knowledge of DEAI principles, practices, and emerging trends
Attention to detail, deadline-focused and able to prioritize and execute multiple tasks
High degree of computer literacy, proficient in Microsoft Office suite, and other office management tools
Working knowledge of accounting, budgeting
Experience in and strong abilities related to conflict resolution, emotional intelligence, and interpersonal communications
Able to interact effectively with various levels of management and other departments
Strong project management skills to oversee the execution of initiatives, either independently or in conjunction with a team
Able to identify and understand association needs and trends
Must be self-directed and able to work independently
Ability to travel required

Nice To Haves

work experience in a diversity-related role, with focus on implementing successful DEAI strategies and programs preferred
SHRM or HRCI certifications a plus

Responsibilities

Develop, implement, and oversee all Human Resources programs, policies, and responsibilities.
Serve as the staff liaison to the AZA Diversity Committee and Human Resources Committee.
Play a key role in implementing AZA’s Fifth Strategic Plan Promise and Diversity, Equity, Access, and Inclusion (DEAI) Plan.
Take an active role as a liaison between management and staff.
Responsible for regularly reviewing and revising the AZA employee handbook and benefits information.
Responsible for monitoring and recommending new or revised policies and practices in all areas of human resource management and DEAI.
Maintain current knowledge and ensure employment actions are in compliance with applicable federal, state, and local laws and regulations.
Identify potential liabilities and work with staff, management, and legal counsel in resolving sensitive employee relations issues.
Establish and administer employee recognition programs.
Manage HR and DEAI-related consultants.
Lead and manage the recruitment and hiring process for all positions across the organization, including ensuring consistency in position requirements and identifying sources of qualified applicants.
Facilitate and assure equitable and inclusive recruitment and hiring processes.
Administer and optimize HR technology systems, including HRIS, ATS, performance management, and employee engagement platforms.
Assure the timely processing of initial new hire documents, benefit premium deductions, and payroll adjustments.
Administer benefit programs including medical, dental, life insurance, along with other voluntary programs. Act as an employee advocate with providers and resolve benefit-related issues.
Develop, implement, and oversee, in coordination with other departments, the onboarding and orientation of new hires.
Oversee and manage staff training and development initiatives.
Manage the development of informational and training programs for employees to introduce new AZA policies and practices, DEAI understanding, and new governmental regulations which affect organizational operations.
Other duties as assigned.