Director, HR Program Delivery - SLC Management
Sun Life•Toronto, ON
•CA$110,000 - CA$180,000•Hybrid
About The Position
Reporting directly to the Head of HR, the Program Delivery Lead is accountable for planning, coordinating, and driving the execution of enterprise-wide people transformation initiatives. Working across senior leadership teams and cross-functional stakeholders, the Program Delivery Lead will drive alignment, mitigate risks, enable decision-making, and ensure the successful delivery and adoption of transformation outcomes that support business objectives, organizational effectiveness, and employee experience.
Requirements
- 8+ years of progressive experience spanning HR, organizational transformation, business operations, or management consulting
- Prior consulting background strongly preferred (e.g., strategy, HR transformation, change management, org design)
- Demonstrated PMO/program management experience on large-scale, cross-functional transformations, ideally including M&A integration or entity consolidation
- Strong grounding in core HR disciplines: org design, workforce planning, change management, talent
- Executive presence with the ability to build credibility quickly with C-suite and senior leaders
- Exceptional stakeholder management and influencing skills across matrixed, multi-entity environments
- Strong written and verbal communication skills; able to synthesize complexity into clear executive narratives
- Demonstrated ability to balance strategic thinking with disciplined execution
- Bachelor's degree required
Nice To Haves
- MBA or relevant graduate degree a plus
Responsibilities
- Work closely with SLC HRBP & COE leaders across the platform to build and maintain the integrated transformation roadmap, milestones, dependencies, and governance model
- Track progress, surface risks and issues early, and drive decisions to keep the program on track
- Own transformation reporting: status updates, executive dashboards, steering committee materials
- Coordinate workstream leads across org design, process harmonization, systems/technology, culture, and people transition, ensuring consistent execution standards
- Lead change management strategy: stakeholder impact assessments, communications planning, training/enablement, and adoption measurement
- Anticipate resistance points across merging entities and build mitigation plans tailored to different cultures and legacy structures
- Support workforce planning and transition activities tied to transformation initiatives together with HR, COEs, and business leaders where needed
- Navigate competing priorities and differing organizational cultures with diplomacy and influence, without formal authority
- Act as an escalation point for issues that require leadership-level visibility or intervention
- Act as a trusted advisor and execution arm to the leader, helping to deliver strategic priorities, decisions, and messaging
- Prepare briefing materials, executive presentations, and key support materials on behalf of leadership
- Serve as a key liaison between the HR leadership team, and cross-functional partners (Business, Finance, IT, Legal, Communications)
- Represent the Head of HR in select HR forums, ensuring continuity and follow-up on commitments
- Build trusted relationships with senior stakeholders across all entities
Benefits
- Generous vacation and sick time
- Market-leading maternity, parental and adoption leave top up program
- Partially-paid sabbatical program
- Pension, stock and savings programs with an employer-paid match
- Flexible work environment
- Discretionary annual incentive award
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What This Job Offers
Job Type
Full-time
Career Level
Director
