Director, HR Business Partner

Learning Care Group • Novi, MI

10d • $150,000 - $175,000

About The Position

The Director, Human Resources Business Partner (West) serves as the primary strategic HR partner to the SVP, Schools and the division leadership team for Learning Care’s field and school organization. The Director translates business priorities and workforce insights into an integrated people strategy that strengthens organizational performance, leadership capability, talent readiness, engagement, and retention.

The role leads coordinated HR support across divisions and balances enterprise priorities with the operational needs of a complex, geographically dispersed field organization. It provides senior leadership counsel, leads workforce and talent initiatives, coaches leaders, coordinates HR resources, and partners with HR Centers of Excellence and other company functions to address workforce opportunities and risks.

Requirements

• Bachelor’s degree from an accredited college or university in Human Resources, Business Administration, Organizational Development, or a related field.
• At least 10 years of progressive Human Resources experience, including at least 7 years in a strategic HR Business Partner, business-facing consulting, or comparable advisory role.
• Three to five years of people leadership experience.
• Demonstrated success advising SVP and VP leaders and developing people strategies with measurable outcomes in organizational effectiveness, talent management, leadership capability, engagement, retention, and business performance.
• Experience supporting complex, multi-site or geographically dispersed operations and diverse employee populations, with the ability to adapt HR practices to different levels of organizational maturity.
• Deep knowledge of federal employment laws and demonstrated experience navigating multi-state employment requirements, complex employee relations matters, investigations, policy interpretation, and workforce risk.
• Broad expertise across organizational design and effectiveness, talent and succession management, leadership development, inclusion and impact, employee relations, total rewards, talent acquisition, engagement, and change management.
• Executive presence, credibility, sound judgment, confidentiality, and ability to build trusted relationships, navigate ambiguity, challenge constructively, and influence leaders at all levels.
• Strong business and financial acumen and ability to connect HR and talent strategies to operational priorities, employee experience, growth, service, and financial outcomes.
• Advanced consulting, coaching, facilitation, conflict-resolution, and influencing skills.
• Demonstrated ability to design and lead change initiatives with a focus on sustained adoption.
• Strong analytical and systems-thinking capability, including interpreting workforce data and business metrics, identifying root causes, and making executive-level recommendations.
• Collaborative work style and enterprise mindset, with ability to build cross-functional partnerships, align competing priorities, and lead strategic initiatives with disciplined execution and accountability.
• Exceptional written, verbal, and interpersonal communication skills, including the ability to distill complex issues and tailor recommendations for executive, operational, and HR audiences.
• Proficiency with HR information systems, workforce analytics and case management tools, and Microsoft Office applications.
• Ability to travel as business needs require, expected to be approximately 20%, including occasional overnight travel.
• Excellent customer service skills with internal and external customers.
• Ability to work with frequent interruptions and changing priorities.
• Proficient time management and organizational skills, with ability to meet established deadlines.

Nice To Haves

• Advanced degree.
• Experience leading talent strategies for hourly and frontline workforces.
• Direct labor relations and union negotiation experience.
• SPHR, SHRM-SCP, or equivalent strategic HR professional certification.

Responsibilities

• Serve as the primary strategic HR partner to the SVP, Schools and division leadership team, aligning people strategy with division objectives and Learning Care’s strategic vision.
• Advise senior leaders on organizational effectiveness, structure, leadership, culture, and workforce risk; identify capability and talent gaps and recommend scalable solutions.
• Develop and execute workforce, succession, retention, labor, and talent plans that strengthen leadership readiness, talent pipelines, engagement, financial growth, and business continuity.
• Coach senior leaders individually and collectively to improve leadership effectiveness, team performance, accountability, talent development, and decision-making.
• Lead and coordinate HR support across the division, direct assigned HR Business Partner resources, and partner with Employee Relations and HR Centers of Excellence.
• Use workforce data, business metrics, employee insights, case trends, and external benchmarks to identify risks and opportunities, determine root causes, and influence action.
• Lead division execution of workforce planning, performance management, succession planning, talent reviews, leadership development, and engagement processes.
• Provide change leadership for major business and HR initiatives, building stakeholder alignment, clear communication, adoption, and sustained results.
• Partner with Employee Relations, Total Rewards, Finance, Safety, Legal, and other stakeholders to identify, escalate, mitigate, and resolve complex or high-risk employee relations matters and support policy interpretation and regulatory compliance.
• Represent HR in division and cross-functional leadership forums; communicate workforce priorities, risks, and recommendations; embed inclusive, people-forward practices; and lead strategic projects as assigned.
• Perform other duties as assigned.

Benefits

• Eligibility for a Support Central bonus program based on annual achievement of company performance.
• Medical, dental, and vision benefits.
• Healthcare and dependent care flexible spending accounts.
• Life insurance and disability coverage.
• Accident, critical illness, and hospital indemnity coverage.
• Pre-paid legal benefits.
• Pet insurance and identity theft protection.
• Eligibility to participate in a 401(k) retirement plan after 30 days of employment, with a company match on elective deferrals after one year of employment.
• Education assistance, including tuition reimbursement.
• Childcare discount available to all employees.
• Corporate partner discounts.
• Flexible Paid Time Off with no set accrual for vacation or sick time.

What This Job Offers

• Job Type: Full-time
• Career Level: Director