Director, HR Business Partner - Card

Capital One • McLean, VA

1d

About The Position

Capital One is seeking a Director, HR Business Partner to deliver people initiatives and human capital strategy for specific business segments and across the enterprise. The role partners strategically with the business and advises senior executives, translating business strategies into talent and organizational strategies. The ideal candidate has a strong consulting background and exceptional relationship-building, influencing, communication, and problem-solving skills, with a passion for shaping people strategy and driving organizational transformation.

The Director leads talent strategy, strategic workforce planning, data-driven HR insights, risk management, and organizational effectiveness. The role manages the delivery and adoption of core HR processes across client areas and leads and develops an HR team. It also partners with HR colleagues across people analytics, recruiting, compensation, associate relations, and learning and development to address complex, enterprise-wide HR challenges.

This role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One offers health, financial, and other benefits; eligibility varies by employment status and management level. Capital One will not sponsor a new applicant for employment authorization for this position.

Requirements

• High school diploma, GED, or equivalent certification.
• At least 7 years of client-facing experience, consulting experience, or a combination of the two.
• At least 7 years of experience in Human Resources.
• Strong consulting background.
• Exceptional relationship-building, influencing, communication, and problem-solving skills.

Nice To Haves

• Bachelor’s degree or military experience.
• MBA or master’s degree.
• Professional Human Resources certification, Senior Professional Human Resources certification, or coaching certification.
• At least 9 years of client-facing experience, consulting experience, or a combination of the two.
• At least 9 years of experience in Human Resources or Human Capital Consulting.
• Experience managing complex organizational change, organizational design, and talent strategies.

Responsibilities

• Serve as a trusted strategic advisor to senior executives, translating business strategies into actionable talent and organizational strategies.
• Provide executive coaching and advice on leadership effectiveness, team dynamics, organizational design, and enterprise strategy.
• Influence the prioritization of work and initiatives to maximize value and return on investment for client groups.
• Develop innovative solutions and challenge the status quo to support transformative work.
• Lead and participate in enterprise-wide HR projects, collaborating with peers in people analytics, recruiting, compensation, associate relations, and learning and development to address complex HR challenges.
• Define and lead a comprehensive talent strategy that supports a culture where associates are seen, heard, valued, and have equitable opportunities to succeed.
• Drive strategic workforce planning, including succession planning, skills gap assessments, and future-state organizational modeling.
• Partner with the business to design recruiting and retention strategies and conduct talent marketplace assessments.
• Measure HR strategy and program effectiveness, using people analytics to develop insights that focus action and drive business outcomes.
• Assess human capital risks and develop remediation strategies.
• Manage the delivery and adoption of performance management, leadership development, and change management processes across client areas.
• Lead and develop the HR team through vision, prioritization, coaching, and ongoing development.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED