Director, Hospice

Sutter Health•Alameda, CA

5d•Onsite

About The Position

Serves as a leader, expert and part owner in hospice operations, and related sales, marketing, and strategy. Will supervise ancillary regional delegates designated by hospice executive. Will be available to assist and be accountable for special hospice and system projects and coordinate with leaders across all service lines. May serve as an interim hospice administrator on interim basis. Works with agencies and agency leaders to help analyze gross profit factors, market conditions, business volume/mix, competition and operational costs. Works with the business line to ensure continued branch growth by expanding new and existing client base all while promoting a patient focused growth culture.

Requirements

Graduate of an accredited school of nursing
Valid Driver's License
Automobile Insurance
Registered Nurse of California
12 years recent relevant experience.
Knowledge of Hospice Conditions of Participation and other regulations pertaining to the program.
Intermediate to advanced computer skills including WORD, EXCEL, and/or other common program management tools.
Ability to demonstrate communication, presentation, leadership, analytical and problem-solving skills.
Demonstrated ability to lead and manage change through the use of interpersonal skills such as negotiating, collaborating and influencing.
Demonstrated ability to achieve results on both a strategic and operational level.
Demonstrated expertise in operations management.
Demonstrated experience with program evaluation and measurement.
Ability to identify and document business requirements for operational improvement activities.
Ability to be a and consistent mentor to staff and to use disciplinary process appropriately.
Interpersonal skills to navigate sensitive issues and conflicts with or among others, and respectively direct and reinforce staff efforts.
Understanding of hospice care, palliative care services, aim program, quality management and pi outcomes/benchmarking, infection control; good understanding of reimbursement patterns for medicare and other payers; good working understanding of fiscal responsibilities, budget and financial reports.
Knowledge of available healthcare and community resources appropriate for population served.
Knowledge of home-based clinical practice and risk management as applicable to population and setting.

Nice To Haves

Operational experience in a Hospice leadership role.

Responsibilities

Supervise ancillary regional delegates designated by hospice executive.
Assist and be accountable for special hospice and system projects.
Coordinate with leaders across all service lines.
Serve as an interim hospice administrator on an interim basis.
Work with agencies and agency leaders to analyze gross profit factors, market conditions, business volume/mix, competition and operational costs.
Ensure continued branch growth by expanding new and existing client base.
Promote a patient-focused growth culture.