Director, Healthcare Operations

WellSky • Overland Park, KS

5d • Onsite

About The Position

This job is responsible for leading business unit operations, including process improvements, financials, and operational management. The scope of this job includes portfolio or program management oversight in order to deliver on organizational key performance indicators (KPIs) and objectives and key results (OKRs) and achieve optimal business results. We invite you to apply today and join us in shaping the future of healthcare!

Requirements

• At least 8-10 years related work experience.
• Bachelor’s degree or equivalent work experience.
• At least 4-5 years people management work experience.

Nice To Haves

• Experience in building processes for a call center.
• Knowledge and experience with utilization of AI in healthcare and with call centers.

Responsibilities

• Work alongside the executive team to implement processes and approaches that support achievement of the organization’s strategic business initiatives.
• Establish and lead financial, operational, and governance programs that are in-line with company parameters.
• Create, track, and communicate operational targets and KPIs that support the overall OKRs.
• Assist organizational leaders by establishing a framework to help the business execute its strategies and OKRs.
• Develop accounting systems for quick access to financial data, strategic budgeting, and performance analysis.
• Analyze and interpret financial data for the purpose of improving systems and maximizing overall financial performance.
• Coordinate the annual budget for the business unit or department.
• Perform other job duties as assigned.

Benefits

• Excellent medical with Rx, dental, and vision benefits
• Mental Health support through EAP
• Generous paid time off, plus 13 paid holidays
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year

What This Job Offers

• Job Type: Full-time
• Career Level: Director