Director, Healthcare & Life Sciences Practice, Provider

West Monroe•Chicago, NY

1d•$1 - $1•Hybrid

About The Position

West Monroe is seeking a Director to join their Healthcare & Life Sciences practice, specifically focusing on healthcare providers. This role involves advising a range of organizations, from large health systems to specialized providers, on strategic, operational, and technological challenges. The Director will act as a trusted advisor to healthcare executives, lead major transformation initiatives, cultivate client relationships, and contribute to the growth of the Provider business. The position emphasizes leveraging AI tools for analysis and recommendations, as well as developing high-performing teams and intellectual capital within the practice.

Requirements

12+ years of healthcare consulting, provider strategy, operations, transformation, or related experience, including leadership of complex engagements and executive client relationships.
Deep knowledge of healthcare provider organizations, including health systems and/or specialized settings such as home and community-based care.
Demonstrated ability to advise C-suite and senior executives on complex strategic, operational, technology, and transformation priorities.
Proven experience originating opportunities, leading pursuits, growing client relationships, and contributing to revenue growth.
Strong commercial and engagement leadership skills, including oversight of teams, financial performance, quality, and risk.
Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.
Ability to travel 25 to 50%.
A commitment to inclusion and diversity, and openness to new ideas and perspectives.
Ability to work permanently in the United States without sponsorship.

Responsibilities

Serve as a trusted advisor to senior healthcare executives, bringing deep provider expertise and a clear understanding of the strategic, operational, technology, and organizational issues shaping healthcare.
Lead complex, enterprise-level engagements and transformation programs, providing executive oversight across scope, financial performance, staffing, quality, risk, and client outcomes.
Translate healthcare market dynamics and client priorities into actionable strategies that improve performance, operations, patient and workforce experiences, and organizational capabilities.
Build and expand executive relationships across health systems and specialized provider organizations.
Develop high-performing teams, providing direction, coaching, and quality oversight across engagements.
Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs.
Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.
Originate and shape new opportunities with existing and prospective healthcare provider clients.
Lead strategic pursuits, proposals, solution development, and executive-level client conversations from opportunity identification through close.
Grow key accounts by identifying emerging client needs and connecting them with relevant West Monroe capabilities.
Strengthen West Monroe's position in the healthcare market through executive relationships, industry participation, and thought leadership.
Help define the strategy and growth priorities of the Provider practice, including new offerings and capabilities aligned with evolving market needs.
Develop intellectual capital, methodologies, and solutions that differentiate West Monroe in the healthcare provider market.
Build healthcare expertise across the practice through coaching, mentoring, knowledge sharing, and development of future leaders.
Attract and retain high-performing talent while fostering an inclusive, collaborative culture.