Director, Head of Statements - Services

Citi•New York, NY

8d•$200,000 - $300,000•Hybrid

About The Position

This role is for a Director, Head of Statements within Citi’s Platform and Data Services (PDS) team. The position is responsible for designing, implementing, and executing product strategy, operating models, technical architecture, and risk management for client statements across Services. The role requires close partnership with all products, functions, and clusters. Currently, there are many different statements and transaction reporting mechanisms across Services products, and this role will require a Services-wide view on reporting channels and capabilities, client usage, pricing strategy, infrastructure consolidation, and product roadmap. This role reports into the Head of Pricing, Billing and Statements (PBS), and is part of the Platform and Data Services (PDS) organization.

Requirements

15+ years of experience, including 8-10+ years' managerial experience
A highly motivated and experienced professional prepared to lead and manage a complex yet important pricing execution and strategy in the Services business
Knowledge of Payments & Receivables, Investor, and Issuer products and the nature of how clients use these services, how they are priced, etc.
Experience in collaborating across teams to receive relevant information from each respective team required.
Forward looking, strategic thinker with strong understanding of Treasury & Trade Solutions products
Creative, innovative, high energy with strong initiative
Strong communication skills
Strong executive presence
Comfortability presenting to senior leadership
Influencing skills to manage stakeholders effectively
Strong execution and project management skills: thorough follow-through & attention to detail
Strong analytical and problem-solving skills; familiarity with data analytics a plus
Excellent interpersonal skills and ability to work with partners
Bachelor’s Degree or equivalent
Proficient in Microsoft Office (Excel advanced proficient preferred, PowerPoint proficient)

Nice To Haves

Master’s a plus

Responsibilities

Perform Deep Dive and Develop Recommendations for Product Strategy
Revisit Pricing Rate Card for Statements
Develop inventory of product data not included in statements, as well as identify remediation requirements
Validate Product (Statements) Processor Data
Develop Global standard statement enrichment engine leveraging payments CDM
Manage client issues and enhancement requests related to statements
Manage technology budget and project prioritization
Work with products to identify risks in the statement production process and implement strategic solutions and compensating controls when the strategic solution has not been implemented yet
Manage formal risk issues and corrective action plans to closure
Define and drive analytics, tools and initiatives to measure client usage patterns and digitization adoption opportunities

Benefits

Competitive base salary, reviewed annually to reflect your contribution and market positioning.
Discretionary annual performance-related bonus linked to individual and business results.
Hybrid working model with 3 days in the office and 2 days working remotely each week.
Medical, dental, and vision coverage options to support you and your eligible dependents.
401(k) plan with company matching contributions to help build your long-term financial security.
Paid time off including vacation, personal days, and observed federal holidays.
Paid parental leave to support you and your family at important life moments.
Life insurance and disability coverage to protect you and your loved ones.
Employee Assistance Program providing confidential support across health, financial, and personal matters.
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to manage healthcare and dependent care costs.
Special discounts for employees, family members, and friends across a range of products and services.
Access to a broad portfolio of learning and development resources to support your continued professional growth.