Director, Hardware Product Operations

Samsara • San Francisco Bay Area, CA

3d • Remote

About The Position

This is an exciting opportunity to join Samsara’s Operations organization as the Director of Hardware Product Operations. In this role, you will lead the team that lives at the intersection of hardware R&D, supply chain, and external joint development manufacturers (JDMs). You and your team will ensure the successful launch of Samsara’s newest technology owning cost, resilience, and supply chain enablement and acting as the key Operations representative in collaboration with Hardware & Operations NPI teams. This is a remote position open to candidates in North America. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

Requirements

• 10+ years of experience in hardware sourcing, procurement, supply chain or a related field.
• Proven experience managing new product launches within an operations organization.
• Established people/team management skills with emerging organizational leadership skills.
• Experience building long-term relationships with key customers (internal and external) and guiding others to design and deliver solutions.
• Ability to plan strategy and roadmap for the next 1-2 years with relevant input and think outside of one's own team to influence, create, and drive strategies.

Nice To Haves

• Bachelor's degree in Business, Supply Chain Management, Engineering, or a related field.
• MBA or relevant Master’s degree preferred
• Experience in a fast-paced, high-growth technology company.
• Demonstrated ability to cultivate high-performing talent and engaged teams.

Responsibilities

• Lead the team with responsibility for successful hardware launches within the Ops organization.
• This team has direct ownership of cost (non-recurring and product), resilience, and supply chain enablement for new hardware launches.
• Partner with Hardware & Operations team members including Program Managers, Engineering, Product Design, and Ops Engineering to maintain schedule and ensure successful ramp to mass production.
• Be the key relationship owner with external JDMs cutting across executive engagement and a recurring business management system (e.g., QBRs).
• Embody Samsara’s operating principle Have Discipline.
• Build and maintain a system that continues to build rigor in our cost, resilience, and sustainability goals.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
• Hire, develop and lead an inclusive, engaged, and high performing team.

What This Job Offers

• Job Type: Full-time
• Career Level: Director