Director, GTM Project Management Office

HighLevel

About The Position

You are an experienced project management leader with a proven ability to lead, mentor, and develop a team of Project Managers who support Go-To-Market (GTM) teams. You excel at orchestrating cross-functional execution while building the systems, processes, and people that enable scalable project delivery. You thrive in fast-moving environments, balancing structure with agility. You excel at orchestrating cross-departmental collaboration, managing complex system and process initiatives, and ensuring high-visibility projects align with company-wide objectives.

Requirements

Bachelorâs degree in Business, Operations, or related field (MBA a plus)
10+ years of project management experience, ideally in SaaS, GTM, or revenue operations contexts
Demonstrated success leading large-scale, cross-functional projects across Marketing, Revenue/Sales, Success, Support
Experience supporting or working closely with executive leadership / Co-Founder office preferred
Demonstrated experience managing and developing a team of Project Managers or similar roles.
Strong proficiency in project management methodologies (Agile, Waterfall, or hybrid)
Expertise in project management tools such as ClickUp or Google Sheets.
Exceptional communication, facilitation, and stakeholder management skills
Strategic thinker who can synthesize executive vision into structured execution
PMP or equivalent certification required
Proactive, resourceful, and highly organized self-starter
Comfortable managing ambiguity and driving clarity among diverse teams
Data-driven and customer-centric, with a bias toward measurable results
Entrepreneurial and collaborative approach to problem-solving

Nice To Haves

MBA a plus
Experience supporting or working closely with executive leadership / Co-Founder office preferred

Responsibilities

Lead, manage, and develop a team of Project Managers responsible for supporting GTM (Marketing, Revenue/Sales, Success, Support).
Provide coaching, mentorship, and guidance to ensure PMs deliver consistent, high-quality execution across all initiatives.
Define team goals, set clear expectations, and conduct performance evaluations.
Ensure alignment of PM resources with GTM priorities and capacity planning.
Build a high-performance PMO culture centered on accountability, communication, and continuous improvement.
Lead Strategic Initiatives: Plan, execute, and oversee multi-functional GTM programs (Marketing, Revenue/Sales, Success, Support) and Co-Founder Office projects from conception to completionâdelivering measurable impact on growth and efficiency.
Drive Cross-Functional Alignment: Act as the connective tissue between the Co-Founderâs office and GTM leadership, ensuring clear communication, strategic alignment, and accountability across teams.
Operationalize Executive Vision: Translate executive strategies and priorities into structured project roadmaps, timelines, and resource plans. Manage day-to-day progress, ensuring that projects stay on track, on budget, and within scope.
Implement Systems and BI Solutions: Oversee implementation of systems, dashboards, and analytics tools supporting revenue operations, forecasting, and GTM performance tracking.
Facilitate Leadership Collaboration: Lead standing project reviews, steering committees, and update sessions with department heads and executives. Ensure visibility into progress, risks, and outcomes.
Risk & Change Management: Identify risks early, manage dependencies, and design mitigation strategies. Lead change management efforts to ensure smooth adoption of new processes or tools.
Vendor & Partner Oversight: Coordinate with external partners or vendors supporting GTM systems, enablement, or analytics efforts, ensuring alignment with internal priorities.
Continuous Improvement: Document project learnings and outcomes, analyzing performance to identify opportunities for process optimization, efficiency gains, and better stakeholder engagement.