Director, GTM Operations Analytics and Insights

Equinix

2d•$177,000 - $265,000•Onsite

About The Position

Analyzes complex business problems and issues using data from internal and external sources to provide insight to decision-makers. Identifies and interprets trends and patterns in datasets. Builds recommendations to improve business unit effectiveness. May develop methods for measuring effectiveness of business unit work. Defines or contributes to analytics strategy. Works to ensure global consistency in data and analytic methods. Works to make data available and increase employees' capability to interpret and use data and analytics tools effectively. May partner with other professionals to develop, assess, facilitate and/or lead programs and processes to support business objectives and strategy implementation.

Requirements

15+ years in analytics, GTM/revenue operations, or BI, including senior leadership experience
Bachelor’s degree required
Track record leading and scaling an analytics function — team, process, and tooling
Deep knowledge of Sales, Marketing, and Customer Success data and how it drives revenue
Hands-on fluency with BI/data tools (SQL, Tableau, Power BI) and CRM platforms
Experience building forecasting models and predictive/prescriptive analytics for executives
Executive-grade communication; track record influencing C-suite/E-staff audiences

Nice To Haves

MBA or equivalent preferred

Responsibilities

Sets the strategy and direction for GTM analytics, insights, and reporting, defining how the organization measures performance and where analytics investment delivers the greatest business impact.
Serves as a strategic partner to senior executives and client groups across Sales, Marketing, Customer Success, Finance, and IT — shaping the questions that matter, surfacing emerging business problems, and influencing decisions at the C-suite level.
Equips leaders with the data, forecasting, and predictive and prescriptive insights they need to make critical business decisions, while owning the integrity and global consistency of the data definitions those decisions rest on.
Leads, mentors, and scales a high-performing analytics team, evolving its capability from reporting to insight generation and raising data fluency across the business.
Drives strategy and direction for analytics and analytics priorities, ensuring alignment with business needs and EDNA commitment
Brings value to each ask and drives strategy and forward-thinking analytics that would have a stronger business impact. Provides support and development for Analysts and Senior Analysts
Stays connected with developments in GTM analytics in external markets and suppliers
Builds relationships and partners with stakeholders (i.e. IT, Finance, senior executive business leaders) to understand requests, make recommendations, implement solutions, and influence decisions. Coaches client groups to present data and insights to business leaders for better adoption and use of insights
Consults with senior executives and external subject matter experts to unearth emerging business problems requiring instrumentation
Leads prioritisation of asks for support from EDNA teams
Drives evolution of current data definitions with key stakeholders (including global and regional functional leads, Finance, EDNA and other functions) for GTM owned measures
Proactively identifies key emerging business metrics needed to adapt to evolution of business and strategy
Coordinates with the MDM and business to fix identified data integrity and inconsistency issues, recommending and implementing areas of improvement
Ensures delivery maintenance and optimization of key recurring CRO reporting, leveraging available DIO technology to optimise efficacy for recipients in line with their use case for the data
Delivers analytical insights on business performance, identify key trends and inputs for regular and ad-hoc deliverables
Leads activities to proactively build insights from highly complex multiple analytics platforms and data mining exercises to make recommendations to optimise business outcomes. This should include advanced predictive and prescriptive analytics
Lead, mentor, and develop a high-performing team, fostering a culture of excellence, accountability, and continuous improvement.
Identify training and development needs to enhance team capabilities and ensure alignment with strategic goals
Build and evolve skills mix in team over time from reporting to insights capabilities