Director, Ground Support Logistics

City of New York • Brooklyn, NY

18h • Hybrid

About The Position

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies. The Logistics Bureau works to increase the City’s ability to support emergency operations with a sustained and well-coordinated resources. It is comprised of the Ground Support Logistics, Humanitarian Logistics and Mutual Aid Resource Processing units, and works to ensure that the right personnel, equipment, supplies, and support are in the right place, at the right time, and in the right quantities, across all response and recovery operations. The Ground Support Logistics unit supports NYC agencies, focusing on the management of resources required to support responding agencies and operations in the field. Ground Support Logistics manages NYCTracker (GPS equipment tracking system), Logistics Staging Area, Credentialing, Interim Flood Protection Measures, Fueling, Generator and Dewatering and other field response operations.

Requirements

• A four-year high school diploma or its educational equivalent and eight years satisfactory full-time professional experience in one or a combination of the following: emergency management, fire or police services, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made. 18 months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above.
• A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in one or a combination of the areas listed in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above.
• A master' s degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences, or related field, and three years of satisfactory full-time professional experience in one or a combination of the areas described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above.
• Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent and the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above.
• Candidates must be authorized to work in the United States without employer support to be eligible for selection.
• The selected candidate will be required to be in person in the office location three days per week, with exceptions for extenuating circumstances.

Nice To Haves

• Experience writing detailed emergency Logistics plans
• Superior written and oral communications skills
• Experience managing multiple projects in a high-pressure work environment
• Experience coordinating governmental and non-governmental entities in plan development and disaster Logistics operations
• Experience applying the concepts, theories, and practices of emergency management and disaster Logistics to real-world events
• Vendor management and planning experience
• Formal training in advanced concepts (400 level) of the Incident Command System (ICS) Logistics Section
• Valid driver’s license and the ability to drive are preferred

Responsibilities

• Serve as a Logistics Section Chief for the on call Emergency Operations Center (EOC) team, providing leadership during activations and ensuring coordinated logistical support across all operations.
• Supervise and direct the Ground Support Logistics Unit, including planning, training, day to day operations, and coordination within the Logistics Bureau, across NYCEM, and with external agency partners.
• Establish unit goals, oversee progress toward meeting those goals, and provide supervision, guidance, and professional development for all Ground Support staff.
• Oversee the development, implementation, and maintenance of Ground Support plans, programs, and task forces, including Staging Area Operations, Emergency Fueling, Generator/Dewatering, Interim Flood Protection Measures (IFPM), Body Collection Point (BCP) Logistics, NYC Tracker, and Credential Verification & Access Control (CVAC).
• Manage IFPM Operations, including annual inventory audits, training exercises, and required maintenance. Coordinate closely with Support Services and Hazard Mitigation to ensure alignment of IFPM operations and mitigation strategies.
• Manage the unit’s budget, spending, contracts, procurement actions, and resource allocations to ensure operational readiness and fiscal compliance.
• Lead logistical planning and field operations support, including staging, mobilization, site management, and sustainment operations. Interface with Emergency Support Function (ESF) coordinators such as Transportation, Utilities and Infrastructure, and Health and Medical to integrate Ground Support solutions into citywide response operations.
• Support and participate in NYCEM and partner agency exercises and drills. Responsibilities include assisting with scenario development, facilitating or observing exercises, delivering logistics specific training, and validating operational best practices.
• Conduct research, analysis, and studies of NYC supply chains (e.g., fuel, food, critical commodities) to identify vulnerabilities, develop continuity strategies, and support both emergency response and humanitarian relief operations.
• Collaborate with NYCEM Planning and Preparedness to enhance citywide plans by incorporating logistics, supply chain resilience, transportation strategies, and resource management methodologies.
• Coordinate City resource needs with available State and Federal assets. Develop and maintain operational relationships with NYS OEM, FEMA, and regional partners to ensure the City can access appropriate support during major incidents.
• Develop and expand logistical task force capabilities such as emergency fueling, generators and dewatering, and other emerging operational needs ensuring interoperability, training, and mission ready resources.
• Ensure proper documentation, data collection, and reporting for all Ground Support activities, including equipment deployments, resource tracking, operational metrics, and after action inputs.
• Maintain unit contracts by overseeing renewals, initiating competitive bidding when required, and cultivating effective working relationships with vendors to ensure reliable service and operational readiness.

Benefits

• The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule.
• The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups.
• EOC teams are on call for three weeks at a time, with six weeks off in between.
• This position is supported with a federal Urban Area Security Initiative (UASI) grant funding through 8/31/2027 with the possibility of an extension.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager