Director, Graduate Builders - Program Lead

Salesforce•San Francisco, CA

8d•$171,200 - $298,400

About The Position

Salesforce is building the next generation of AI-first Builders to support the rapid growth of Agentforce, Data Cloud, and emerging customer transformation initiatives. As part of the Builder Center of Excellence (CoE), the Director, Early AI Builder Talent will lead Salesforce’s global Graduate Builder Program, a strategic workforce development initiative designed to develop, onboard, and accelerate early-career Builder talent across the organization. This leader will own the end-to-end strategy, operations, and evolution of the Graduate Builder Program, including onboarding, enablement, career development, manager ecosystems, operational governance, and long-term talent pipeline strategy. The ideal candidate combines experience in enablement, workforce development, talent strategy, operations, and organizational scaling, with a passion for developing emerging technical talent in the age of AI.

Requirements

10+ years in enablement, talent development, workforce strategy, operations, or related fields
Experience building or scaling onboarding, academy, or emerging-talent programs
Experience in or alongside technical, consulting, pre-sales, AI, or customer-facing organizations
Strong program management and operational leadership; experience leading managers and cross-functional initiatives
Executive-level communicator
Strategic and hands-on approach
Ability to thrive in ambiguity, global scale, and high-growth, transformational environments
Builder and systems thinker with a passion for launching the next generation of AI talent

Responsibilities

Architect the Blueprint for the Graduate Builder Program, including strategy, recruiting, enablement, collaboration, and operations.
Build the Movement by creating a powerful global cohort community, fostering a culture of learning, innovation, inclusion, and continuous growth, and building the program's reputation.
Rally the Company by championing and connecting with Global Field Readiness, FutureForce Recruiting, OU Leaders and Managers, and Executive Stakeholders.
Define and evolve the global Graduate Builder Program strategy and operating model.
Build a scalable AI-first workforce development program aligned to Salesforce’s Builder strategy.
Establish standardized onboarding, development, and graduation frameworks across OUs.
Drive long-term talent pipeline strategy for Technical and Strategic Builder roles.
Partner with Enablement and Field Readiness teams to develop onboarding and learning journeys.
Work with Field Readiness to build structured AI-first curriculum.
Define milestone-based readiness and certification frameworks.
Lead global program operations and governance.
Establish KPIs, reporting, and operational cadences.
Drive consistency across embedded OU graduate experiences.
Develop manager playbooks, operational guidance, and escalation frameworks.
Lead and support a global manager ecosystem overseeing Graduate Builders.
Build mentorship, buddy, and coaching frameworks.
Ensure a high-quality and consistent graduate experience globally.
Partner with Recruiting and Workforce Planning teams to align hiring strategy with Builder capacity needs.
Support university and emerging talent recruiting initiatives.
Help establish Salesforce as a premier destination for early AI talent.
Build strong cohort identity and community across globally distributed graduates.
Lead innovation challenges, demo days, speaker series, and Builder community engagement initiatives.
Foster a culture of learning, innovation, inclusion, and continuous growth.
Present program progress, metrics, and recommendations to senior leadership.
Partner cross-functionally to align workforce development strategy with business priorities.
Drive continuous program improvement through data, feedback loops, and operational insights.