Director / GM, DashPass Strategy & Operations

DoorDash USA • Los Angeles, CA

19h • $197,200 - $290,000

About The Position

This role leads Growth & Lifecycle strategy and execution for DashPass, a high-priority marketplace business at DoorDash. The position involves partnering with a cross-functional team to drive customer acquisition, increase customer value and profitability, and create best-in-class customer experiences. The individual will be expected to leverage deep expertise and stay current with industry best practices, benchmarks, and innovative approaches.

Requirements

• Proven track record of driving significant, company-wide impact.
• Bias to action and agility, thriving in a fast-paced environment.
• A "Breakthrough walls" mentality, constantly pushing the envelope of what is possible.
• Clarity of thought to articulate a clear vision to cross-functional partners.
• Skilled executive management and communication, including managing up and across the organization.
• Strong leadership and maturity to build, attract, hire, retain, and scale a world-class organization.
• Proven ability to create clarity and focus in complex and ambiguous problem spaces, demonstrating prioritization and pragmatism.
• Demonstrated experience in building the team necessary to fulfill the strategy, including proactive involvement in recruiting, mentoring, and developing team members.
• Customer and experience orientation.
• 10+ years of relevant management experience, ideally within a Marketplace or Subscription-focused business and/or founder experience.

Responsibilities

• Invent the future of local commerce.
• Drive significant impact that takes DoorDash to new heights.
• Manage and develop a team.
• Drive DashPass’ definition, strategy, and long-term vision.
• Partner closely with cross-functional teams.
• Communicate strategy, benefits, and results to all audiences, including teams and the management team.

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave
• Medical benefits
• Dental benefits
• Vision benefits
• 11 paid holidays
• Disability insurance
• Basic life insurance
• Family-forming assistance
• Mental health program
• Equity grants
• Flexible paid time off/vacation (for salaried roles)
• 80 hours of paid sick time per year (for salaried roles)

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed