Director, Global Purchasing Support

O.C. Tanner•Salt Lake City, UT

7d•Onsite

About The Position

O.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud is a suite of apps designed to enhance the employee experience with strategic recognition, service awards, wellbeing, leadership, and events that help people thrive at work. Our Culture by Design approach provides expert services to organizations looking to create great workplaces. Our global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies. Join us as we help people all over the world thrive at work. Director, Global Purchasing Support Role Summary The Director, Global Purchasing Support leads the systems, processes, and team that help Purchasing work efficiently, accurately, and at scale across the global supply chain. This role oversees part and supplier setup, systems support, supplier quality, and reporting, while serving the global supply chain and purchasing teams as key internal customers. Success in this role is measured by faster, more accurate support for Purchasing, stronger data quality, better supplier performance, clearer cost visibility, and lower risk.

Requirements

Bachelor’s degree and 8+ years of experience in purchasing, supply chain, procurement operations, or related functions
Experience leading process-, systems-, and data-driven teams
Strong knowledge of ERP systems, preferably SAP, and supplier data platforms
Strong understanding of data management and data extraction, with the ability to set expectations and shape solutions
Strong technology acumen is required, with the ability to evaluate, adopt, and improve digital tools that support purchasing operations
Ability to operate effectively at both strategic and execution levels, with strong judgment in ambiguous situations and the ability to lead complex cross-functional challenges
Strong stakeholder management, communication, training, and change management skills
Strong project management skills, with the ability to prioritize effectively, set clear direction, and hold others accountable

Responsibilities

Lead and improve global purchasing support processes, including part setup, supplier setup, data management, supplier monitoring, and the project management needed to drive priorities and execution
Build purchasing workflows that are technology-enabled, consistent, scalable, and ready for audit, with strong communication, training, and change management to support adoption
Partner with Tech and Operations to improve system connections and digital tools that support Purchasing
Manage external technology partners (e.g., Certa, Pimberly) to ensure solutions and service levels meet business needs
Lead part quality and lifecycle management in Pimberly, including custom part setup and governance
Oversee supplier integrations and tracking to ensure accurate data and timely issue resolution
Support purchasing activities in SAP and other tools, including rebates and commercial programs
Deliver reporting and insights that improve cost visibility, quality, and risk management, with the ability to guide data management and extraction needs that support effective solutions
Lead supplier quality and compliance processes, including MWBE, EcoVadis, and other related requirements
Track and report supplier performance, certifications, and risk indicators, and escalate issues as needed
Partner with Global Purchasing, Legal, and Compliance to reduce supplier-related risk
Lead and develop a global team of approximately 12 professionals across purchasing support functions, with strong cultural inclusion and flexibility across time zones
Set clear goals, performance expectations, and development plans aligned with efficiency, quality, and risk outcomes
Build a high-accountability culture focused on continuous improvement and cross-functional partnership
Serve as a strategic partner to the global supply chain and purchasing teams, working closely with Finance, Tech, Infosec, and Distribution
Turn operational insight and business needs into practical, tech-enabled improvements across systems, data, and processes
Provide Purchasing leaders with the insights and tools needed to make faster, better decisions