Director, Global Programs
About The Position
The Director, Global Programs leads a set of specialized teams that support Solutions Consulting globally: Value Consulting, Proposal Writing, Program Management, and Partnership Solutions. This is a broad operating leadership role — you'll manage a team of managers and individual leads spanning multiple disciplines and regions (AMER, EMEA, APAC), ensuring each function scales in lockstep with the business and delivers consistent, high-quality support to the field. You'll balance hands-on people leadership with program-level thinking: setting priorities across four distinct teams, resolving cross-functional dependencies, and reporting on the collective impact of these programs to Solutions leadership.
Requirements
- 8+ years in Solutions Consulting, program/business operations, or a related client-facing function within B2B SaaS, including 4+ years managing managers or multi-team organizations.
- Experience leading diverse, cross-functional teams (e.g., value consulting, proposal/RFP, program management, partnerships) toward a shared operating rhythm.
- Strong program management fundamentals: prioritization across competing initiatives, resourcing, and executive-level reporting.
- Proven ability to operate across time zones and regions (AMER, EMEA, APAC), with a track record of building consistent global process.
- Excellent communication and stakeholder management skills, with comfort presenting to senior/executive leadership.
- Comfortable with ambiguity; able to build and refine team structure, process, and metrics from the ground up.
Nice To Haves
- Familiarity with value engineering/ROI methodology and enterprise RFP processes is a strong plus.
- Experience supporting or partnering with a Partnerships/Alliances function, including partner-sourced deal motions, is a plus.
Responsibilities
- Lead a global team of managers and individual contributors across Value Consulting, Proposal Writing, Program Management, and Partnership Solutions, including hiring, coaching, and performance management.
- Guide the Lead and Senior Value Consultants who build the business case and ROI narrative for enterprise deals, ensuring consistent methodology and quality across regions.
- Oversee the Proposal Writing function, ensuring RFP and proposal responses are timely, accurate, and consistently reflect Braze's positioning across regions.
- Direct program management resourcing and process for cross-functional initiatives, ensuring the team has visibility, structure, and reporting cadence across the broader Solutions org.
- Oversee the Partnership Solutions team and its regional Global Strategic Partnership (GSP) Solutions Consultant leads (AMER, EMEA, APAC), ensuring partner-sourced and partner-influenced deals get consistent technical and consultative support.
- Partner with Sales, Solutions Consulting, PMM, and Partnerships leadership to align priorities, staffing, and process across all four teams.
- Establish metrics and reporting rhythms (e.g., proposal turnaround, deal support coverage, partner-sourced pipeline impact) to demonstrate program value to executive leadership.
- Design the org structure and hiring plan needed to support next-stage growth across each function, including new regional coverage as needed.
Benefits
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
