Director, Global Occupancy Planning & Management

JLL•Stamford, NY

9d•Onsite

About The Position

JLL is seeking a Director of Global Occupancy Planning & Management to lead strategic space planning initiatives across APAC, LATAM, and AMER regions. This role provides crucial global leadership in delivering JLL's best practices through Occupancy Planning & Management products, solutions, and tools while partnering closely with client real estate teams to drive tactical and strategic planning aligned with portfolio objectives.

Requirements

Bachelor's degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field required
8–15 years of experience in corporate environment with demonstrated progression in leadership responsibility
Previous experience in strategic space/occupancy planning and space data management with proven track record managing diverse teams across multiple regions
Demonstrated experience managing budgets and driving revenue growth in professional services environment
Ability to leverage technology to tell compelling data stories that influence strategic decisions
Understanding of activity-based working, change management, and utilization tracking
Deep understanding of corporate real estate dynamics across global markets with commercial awareness
Solid grasp of client business models and regional industry contexts across APAC, LATAM, and AMER
Strategic mindset with demonstrated bias toward transformation, solution execution, and measurable business outcomes
Exceptional written and verbal communication across all leadership levels and diverse cultural contexts
Ability to influence senior stakeholders and drive consensus across competing interests
Risk-informed decision-making that balances client needs, operational constraints, and business objectives
Proven ability to analyze ambiguous situations, develop options, and recommend optimal courses of action
Exceptional stakeholder management and relationship-building at all organizational levels
Managerial courage to address performance issues, make difficult decisions, and advocate for team needs
Intellectually curious with appetite for calculated risk-taking
Resilient, resourceful, and accountable with high ownership mentality
Collaborative mindset with authentic "partner" approach
Unwavering ethical standards and professional integrity
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

MBA preferred

Responsibilities

Provide strategic oversight of multiple regions while driving consistency, innovation, and excellence across global real estate portfolios
Manage global OP account budget for occupancy planning across APAC, LATAM, and AMER, ensuring optimal resource allocation and cost efficiency
Own and manage strategic multi-regional relationships, serving as executive-level point of contact for key client stakeholders
Drive space planning and data management programs to help client achieve real estate and workplace objectives
Lead and manage a global team of occupancy planners across three regions with full accountability for performance outcomes
Structure, staff, and manage team with clarity of expectations across time zones, setting clear performance metrics and taking corrective action when necessary
Build high-performing team capable of responding to dynamic client needs across cultural and geographic boundaries
Lead crisis response efforts during urgent account situations, deploying rapid solutions while maintaining client confidence and account integrity
Navigate high-pressure scenarios with resilience, making decisive risk-informed decisions under tight timelines
Demonstrate composure and strategic thinking during space planning emergencies, system failures, or client escalations
Implement preventive measures and contingency planning to minimize future disruptions across regional operations
Drive process improvements to provide efficiencies in service delivery and measurable cost savings
Champion innovation and technological advancement in occupancy planning methodologies
Work closely with facilities, MAC, projects, and local stakeholders across JLL service lines to deliver integrated solutions and ensure seamless client experience