Director, Global Network Operations (Onsite)

RTX•East Hartford, CT
•Onsite

About The Position

Pratt & Whitney Military Engines is seeking an experienced leader to oversee the Global Network Operations aspects of its Global Depot Operations organization. The role leads three groups: OCONUS Depot Operations for F135 depots in Australia, Japan, the Netherlands, and Norway; Network Operations, which coordinates tactical execution across the F135 depot network; and the Technical Services Center, which provides 24/7 digital services help-desk support to the F135 network. The leader works closely with customers and enabling organizations, including the F135 Program Management Office, Global Site Activations, Southeast Depots General Management, Operational Excellence, and external F135 customers such as the Joint Program Office. The position drives delivery against program requirements, mitigates risks, improves efficiency and turnaround times, develops operating and communication rhythms, and briefs senior leaders and external customers. It also collaborates across functional organizations to evolve strategy, assesses organizational design and staffing, develops talent, and promotes continuous improvement through the P&W CORE Operating System. The role follows Pratt & Whitney guidance on quality, environmental health and safety, international trade compliance, and ethics and compliance. This is a U.S.-based onsite role in East Hartford, Connecticut. U.S. citizenship is required. The position offers a salary range of $186,200 to $353,800 and may include eligibility for benefits and incentive compensation, subject to the conditions described in the posting.

Requirements

  • Bachelor’s degree and 14 or more years of relevant experience in operations, aftermarket or sustainment, and leading multi-site organizations, with further experience in international operations, partners, and suppliers and working closely with Programs, Engineering, and Quality; alternatively, an advanced degree and 12 or more years of similar relevant experience.
  • U.S. citizenship.
  • The position may require access to systems and tools restricted to U.S. citizens.

Nice To Haves

  • Pratt & Whitney and F135 product and program experience.
  • Demonstrated expertise in shop management.
  • Experience in engine disassembly, inspection, repair, assembly, and test.
  • Experience with Operational Excellence tools, including Manufacturing Readiness Level and Standard Production System.
  • Strong analytical and strategy-development skills, communication skills, and ability to navigate and synthesize partnerships and relationships with customers, partners, and suppliers.
  • Ability to communicate efficiently with Pratt & Whitney leadership and external customers to inform, influence, and achieve alignment where necessary.

Responsibilities

  • Drive delivery plans by site and across the network to meet program requirements.
  • Identify and mitigate delivery-plan risks, escalating issues as needed to resolve work stops.
  • Drive efficiency improvements across sites to achieve turnaround-time targets.
  • Identify program and project KPIs; analyze critical issues, ensure timely action and escalation, and establish operating and communication rhythms with internal and external stakeholders and customers.
  • Provide senior-level and external/customer briefings on strategy, roadmap, performance, and significant events or risks.
  • Collaborate with functional organizations—including F135 PMO, ME Sustainment Operations, IPMT, Contracts, Legal, Finance, and Business Development—to evolve and execute strategies that meet current and future customer requirements.
  • Assess and evolve organizational design, alignment, headcount, and resource allocation to deliver organizational commitments.
  • Lead headcount planning and assess and develop organizational talent.
  • Foster a culture of continuous improvement using the P&W CORE Operating System.
  • Partner with and follow Pratt & Whitney guidance from local Quality, EH&S, International Trade Compliance, and Ethics & Compliance.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Long-term disability
  • 401(k) match
  • Flexible spending accounts
  • Flexible work schedules
  • Employee assistance program
  • Employee Scholar Program
  • Parental leave
  • Paid time off
  • Holidays
  • Potential annual short-term and/or long-term incentive compensation, depending on position level and collective-bargaining coverage
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