Director, Global Logistics

Tive • Boston, MA

7h • $150,000 - $200,000 • Hybrid

About The Position

As the Director of Global Logistics, you own how Tive hardware moves around the world. You lead three connected functions spanning Fulfillment, Logistics, and Customs. Together they cover every daily order transaction, every freight lane from factory to warehouse and warehouse to warehouse, and every border our products cross. Your network spans Tive-operated warehouses and 3PL partners across North America, Latin America, Europe, Africa, and Asia, shipping millions of trackers to customers in more than 50 countries each year.
This is a builder's role. You will own our global 3PL partnerships and warehouse network, select and manage our freight forwarders and customs brokers, and set the customs strategy that opens challenging new markets as Tive expands globally. You will lead experienced managers and established programs, while scaling the network to support 50% year-over-year growth. We are looking for a leader who is equally comfortable setting network strategy and jumping in to clear a customs hold. You fill gaps, you move fast, and you make things simpler.

Requirements

• 12+ years leading global logistics, fulfillment, and supply chain operations
• 5+ years leading managers and building global teams
• Bachelor’s degree in Supply Chain or related field required
• Proven success owning 3PL strategy, contracts, and performance
• Deep experience managing global air, ocean, and ground freight
• Track record managing freight forwarder and customs broker relationships
• Working knowledge of customs compliance, HTS classification, and Incoterms
• Experience with WEEE, Duty Drawback, and IOR programs
• Dangerous Goods (DG) experience with lithium batteries
• Hands-on leader and doer who fills gaps
• Strong communicator who leads cross-functional projects
• Data-driven, detail-oriented, and process-focused
• Professional experience with ERP systems (NetSuite strongly preferred)

Nice To Haves

• MBA preferred

Responsibilities

• Lead daily global fulfillment, order planning, and customer shipping
• Own the global 3PL and internal warehouse network
• Manage 3PL performance through KPIs, SLAs, and QBRs
• Direct all freight from factory to warehouse and warehouse to warehouse
• Select and manage freight forwarder and customs broker partnerships
• Own global customs compliance across every market we serve
• Maintain and scale WEEE compliance and Duty Drawback programs
• Set the customs strategy for Expansion and challenging market entry
• Lead, coach, and grow a global team of managers
• Deliver cost savings across freight, warehousing, and fulfillment

Benefits

• Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth.
• Office-based or hybrid options. Your choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Director