Director, Global Intelligence & Travel Safety

Capital One•McLean, VA

5d•Onsite

About The Position

At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple—bring ingenuity, simplicity and humanity to an industry ripe for change. Our Global Workplace Services (GWS) team is a dynamic organization where development matters as much as our ability to provide collaborative and secure environments that drive connection, innovation and business success. Our commitment extends beyond solutions; it embraces a culture of care. We value, celebrate and respect each teammate's unique talents, experience, and contributions. In GWS, our team manages a diverse portfolio of mixed-use owned and leased properties. We’re constantly transforming our workplace to enable our employees to work the way they work best. But it doesn’t stop there. We don’t just reimagine and create fabulous spaces and amenities, we also manage and operate them and ensure the safety and security of our employees and the community—we’re a well-oiled machine! That’s why our team is looking to add a Director of Intelligence & Travel Safety. The Director of Intelligence & Travel Safety is responsible for establishing the vision, strategy, and priorities for identifying and assessing threats, delivering actionable intelligence, and protecting employees traveling on behalf of the company. The Director oversees a multidisciplinary team of intelligence and travel risk management professionals and serves as a trusted advisor to senior leaders on geopolitical, security, and travel-related risks. This leader ensures intelligence and travel safety capabilities, anticipates evolving threats, informs business decisions, and operates as integrated components of Capital One’s broader security and risk management strategy.

Requirements

Bachelor’s Degree or military experience
At least 10 years of leadership experience within corporate security, intelligence analysis, geopolitical risk, travel risk management, or a combination
At least 6 years of people leadership experience
At least 3 years of experience briefing corporate executives, boards, government officials or senior executives
At least 3 years of experience developing strategy, establishing priorities, and driving execution across multiple programs

Nice To Haves

Master’s degree in Security Studies, Intelligence Studies, Communications, or Business Continuity
Experience in intelligence or security within both the public and private sector
15+ years of experience leadership experience within corporate security, intelligence analysis, geopolitical risk, travel risk management, or a combination
8+ years of people leadership experience
Strong executive communication skills with the ability to communicate complex and sensitive information clearly and concisely
Strong demonstrated experience leading teams and developing intelligence professional talent
Experience leading corporate or government intelligence or travel risk programs within a large, multi-national organization
Experience operating within a highly regulated industry or complex enterprise risk environment
Thorough knowledge of the intelligence cycle and how to manage Priority Intelligence Requirements (PIRs) with stakeholders
Familiarity with intelligence and risk methodologies, risk assessments, and threat monitoring
Familiarity with intelligence and travel risk standards, especially ISO 31030, technology platforms and external service providers
Experience in the U.S. Intelligence Community (USIC), military, federal law enforcement or large corporate intelligence group
Proficiency in Google suite products

Responsibilities

Establish the vision, strategy, priorities, and multi-year roadmap for Intelligence and Travel Safety, ensuring capabilities evolve alongside the organization’s business, threat, and risk environment
Set intelligence priorities and analytic standards that enable timely identification, assessment, and communication of geopolitical, security, and emerging threats that may impact employees, facilities, operations, or business activities
Provide strategic and tactical oversight of the Travel Safety program, including travel risk frameworks, high-risk travel processes, traveler support, escalation protocols, and response to significant travel-related security events
Serve as a trusted advisor to senior leaders and key stakeholders, translating complex geopolitical and security developments into clear assessments of business exposure, potential impact, and recommend actions
Lead, develop, and inspire Intelligence & Travel Safety leaders and teams. Establish clear expectations, develop talent, and foster a culture of analytical rigor, accountability, collaboration, and continuous improvement
Ensure Intelligence and Travel Safety are effectively integrated with security operations, protective services, crisis management, corporate travel, cyber, external relations & brand, and other risk functions to provide a coordinated view of emerging threats and organizational exposure
Provide leadership during significant geopolitical, security, and travel-related events, ensuring timely intelligence, appropriate escalation, informed decision making, and effective coordination across stakeholders
Ensure appropriate governance, controls, metrics, standards, operating routines, and performance measures are established and provide meaningful visibility into program effectiveness and risk
Build strong relationships across the organization and influence decisions by ensuring intelligence and travel risk considerations are incorporated into business planning, operations, crisis response, and strategic decision-making
Maintain strategic relationship with intelligence and travel risk providers, industry peers, government and law enforcements partners, and other external organizations to strengthen organizational awareness and capabilities